Wedding & Social Events Services Coordinator - 2026 Summer Season

FULL-TIME | SEASONAL POSTIONS AVAILABLE

This is where we’re supposed to give you a quick introduction about working at Jay Peak. Except there’s nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you’re so inclined, work with you to help create a career. Still interested? Keep reading.

SUMMARY

A key liaison with wedding and social event clients and internal departments (F&B, lodging, maintenance, security and parking, etc.) by effectively maintaining various communication skill sets. This is accomplished through administrative support, working on special projects as assigned and being proactive and responsive in a timely, friendly, tactful and professional manner.

ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned)

• Work closely with Wedding Sales Manager, fellow coordinators and other internal departments.
• Maintain an active trace/follow-up system for all incoming inquiry calls and daily job duties.
• Generate complete and correct daily event schedules and reader boards.
• Prepare and maintain weekly reports such as weekly resume agenda and Impact sheets.
• Maintain the banquet event order book along with banquet event order distribution to all pertinent departments.
• Learn to be fully versed in all venue locations.
• Organize and keep filing system of past groups.
• Attend and participate in all required meetings.
• Keep internal team promptly and fully informed of all problems or unusual matters to optimize solution deployment where appropriate.
• Utilize Visual One computer program for booking Sales and catering groups.
• Generate Banquet Event Orders for assigned events.
• Generate Group Resumes for all hotel events.
• Utilize Visual One system for accurate blocking of events, groups, traces, and generation of BEOS
• Work closely with our reservations team to assist with lodging question, etc.
• Arrive at scheduled work time, with a neat and professional appearance.
• Maintain calm and focus in dealing with all clients either on the phone or in person.
• Attend daily departmental meeting as needed.
• Remain available to hotel colleagues via email while on property
• Collect, organize, copy, and distribute banquet event orders
• Up sell full complement of resort activities from water park, Ice Haus, golf, hiking, tram rides, Clips & Reels, etc.
• Other duties as assigned, which could be directly related, or unrelated to original position.

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
One year certification from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

MATHEMATICAL SKILLS
Intermediate Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY
High Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS
Visual One Software, Maestro, Microsoft WORD and Excel and Billing principles required.

CERTIFICATES, LICENSES, REGISTRATIONS
Must have valid Driver’s License and be able to meet requirements of Jay Peak Resort’s automobile insura