Exemption Status:

United States of America (Exempt)

$83,426 - $114,712 - $145,997

“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.  A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”

This position is not eligible for Sponsorship.

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!

Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

Job Description

Summary

 

Prescient Holdings Group (PHG) is a healthcare company providing pharmaceutical management solutions to payers, patients, and providers. We are focused on developing the most effective strategies for optimizing drug access and spend through our suite of formulary and rebate services. Client Services Business Systems Analyst ensures timely, accurate service delivery as a liaison between client(s), client team members, and IT staff.  

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

• Provide technical consultation to clients during onboarding & on an ongoing basis

• Review and analyze client data by developing SQL queries to address client/client services team requests

• Monitor & support monthly & quarterly client operational processes

• Collaborate with IT Business Systems Analysts & Engineering team to create new and/or enhance systems to meet client needs

• Collaborate with internal and external stakeholders to create best-in-class solutions that integrate technology, information, and business processes. 

• Maintain current understanding of client file layouts, relationships, & logic and how they operate in business applications.  Provides technical consultation to the client team and related internal stakeholders.

• Translates client needs into functional requirements and partners with Engineering Team in translating requirements into design specifications.

• Performs gap, impact, risk, and  other required analysis related to business and system changes/enhancements .

• Utilizes planning, prioritizing, and organizational skills to ensure timely deliverables, high levels of quality, and efficient use of resources to achieve reporting timeliness and accuracy.

• Maintains commitment to operational goals in the face of obstacles.  Collaborates and cultivates positive relationships with internal and external customers through delivery of sustainable, measurable, accurate, reliable, and timely results that meet or exceed customer expectations.  Promptly responds to service failures, resolves issues, and escalates concerns as appropriate.

• Promotes continuous improvement by ensuring adherence to quality principles.  Seeks out and actively participates in business initiatives that contribute to service excellence.

• Actively participates in continued professional development to stay up to date on the latest technical and information management enhancements and data management best practices.

 

Supervisory Responsibilities        

No supervisory responsibilities

                                               

Client Responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication