OrthoHealth Medical Assistant

Description

Job Summary/Objective

The OrthoHealth Medical Assistant position is a key member of the OrthoHealth patient care team performing clinical and clerical services to support physicians and other healthcare providers in the delivery of high quality care.

Operational Duties

•  Greets and rooms patients
•  Takes patient subjective, review medical history, medication list , etc
•  Takes and records patient vitals and measurements imperative to OrthoHealth program
•  Prepares rooms and ensure supplies are ready, ordering more when necessary
•  Navigates EMR software platforms for appointment/document review/retrieval
•  Answers phone calls, respond to patient questions, and take messages
•  Assists with front desk duties as assigned
•  Educates patients on health conditions, treatment, and medications
•  Addresses patient questions regarding plan of care
•  Manages pre-authorizations for prescribed medication as needed
•  Transmits prescription refills as directed
•  Starts new patient’s initial note from physician template from patient intake prior to patient appointment
•  Performing administrative office procedures, including: coordinating appointments and procedures for patients, gathering and managing necessary documents (i.e. medical record, test results), triaging and responding to physician’s phone calls, as needed.
•  Assist in maintaining a clean and safe work environment
•  All other duties as assigned

Requirements

Work Environment

•  Fast paced professional physician office setting
•  Varied work hours

Required Education and Experience

• Medical Asst certification or college degree in healthcare field
• CPR certified
• Excellent communication and organizational skills
• Phlebotomy skills, collecting and preparing laboratory specimen
• Empathic and sensitive to patients struggling with obesity
• Willingness to learn about the disease of obesity and patient centered language
• Understanding of medications, obtaining prior authorizations
• Knowledge and familiarity with Epic EMR system is preferred but not required
• Team player with ability to handle multiple tasks and work under pressure
• Detailed oriented and demonstrates effective time management

Physical Requirements

•  Ability to lift a maximum of 2t pounds to waist height
•  Ability to be standing and sitting on a frequent basis during the day
•  Ability to work on a computer on a frequent basis during the day