Banquet Bartender

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. 

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Position Summary

The role of the Banquet Server is to serve our banquet guests in a prompt and courteous manner while maintaining a high level of quality and consistency.

   

Key Responsibilities

Provides food and beverage service to guests in banquet event spaces

• Sets tables in accordance with Radisson brand standards 

• Prepares order for presentation to guest based on specifications

• Serves food, coffee, water, and other beverages; refills beverages as needed 

• Clears tables throughout the dining experience using proper methods for removing dishes, glassware, and silverware 

• Cleans banquet room and banquet kitchen area during and after banquet functions 

• Cooperates closely with other servers to meet and exceed guests’ expectations 

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

• Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service

• Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems

• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

• Performs other duties required to provide the service brand behavior and genuine hospitality

Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Requirements/Skills

• Minimum one year serving experience, preferably in an upscale high volume environment

• Must meet minimum age to serve alcohol based on applicable state law

• Thorough understanding of safe and perceptive service

• Excellent customer service and verbal communication skills

• Highly organized – demonstrate ability to proactively prioritize needs, put first things first, and effectively manage resources and time

• Able to work a flexible schedule, including weekends and holidays

   

Physical Demands

• Ability to lift up to 25 pounds on a regular basis, and up to 75 pounds occasionally

• Ability to maneuver up to 150 pounds, occasionally, for short periods of time

• Able to set up and take down tables, chairs, stages, and other banquet meeting fixtures

• Ability to push and pull carts weighing up to 200 pounds, occasionally

• Ability to stand for extended periods of time, constantly

Other Information

The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alt