Senior Human Resources Business Partner

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Job Description

As a Senior HR Business Partner at Block, you are joining a team of change agents responsible for scaling and improving our people programs and initiatives across the company. Our Business Partners are empathetic, strategic thinkers who excel in a high engagement environment and have an extraordinary desire to innovate. 

In this role, you will work closely with business leaders to provide hands-on strategic input and advice around employee relations, performance management, coaching and development, compensation, conflict management, organizational development, training and more. We are looking for a Senior HR Business Partner to join Cash App’s Customer Operations (CCO) Team. You will report to the CCO HRBP Lead. 

You will:

• Partner with senior leaders and mid-level managers to develop and implement effective HR policies and practices that will support the strategic growth of the business.
• Provide strategic HR expertise in the areas of compensation, feedback, performance management, employee relations, development and coaching, and organizational design and development.
• Develop people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction.
• Lead core HR processes, such as performance calibrations, compensation cycles and promotions.
• Analyze and interpret various types of employee reports to guide decision making and provide proactive solutions to client groups.
• Partner with cross functional partners to execute on programs in areas of performance management, promotions, career development, mobility, training and more.

Qualifications

You have: 

• A minimum of 6+ years experience in an HR Business Partner role and a minimum of 8+ years of relevant experience.
• Relevant experience building and improving company culture and increasing employee engagement.
• Superb communication skills, including effective facilitation, listening and writing capabilities. 
• Demonstrated analytical thinking, problem solving and decision making skills.
• Coaching and facilitation expertise and the ability to influence colleagues at all levels of the organization.
• Knowledge of HR programs and practices, including applicable state and federal employment laws and regulations
• Experience supporting business leaders on multi-year company or org-wide people initiatives or projects.
• A history of strong partner alignment to build and improve company culture and increase employee engagement.

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $148,700 - USD $223,100
Zone B: USD $138,300 - USD $207,500
Zone C: USD $130,900 - USD $196,300
Zone D: USD $123,400 - USD $185,200

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid p