Case Manager II: Rapid Re-housing for Re-Entry

Description

WHAT MAKES VOA SPECIAL? VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential.

** Case Manager 2 directs and facilitates the delivery of appropriate support services for participant households as indicated by relevant service modalities. Job duties include conducting needs-based and program eligibility assessments, engaging in community outreach, providing case management services, and program-wide service coordination. Case Manager 2 may be charged with developing program-specific specializations relevant to the needs of participating households, and is expected to be aware of, and consistently apply, best practice standards in their applicable field of work. Further, Case Manager 2 may be charged with serving as a mentor to junior personnel to support the development of knowledge and experience in best practice standards throughout their work group.

Essential Duties and Responsibilities

· Provides case management services to Program Clients.

· Responsible for identifying and serving the unique needs of participant households participating in Volunteers of America programs and utilizing screening and assessment tools and ensuring the completion of needs-based screenings.

· Responsible for understanding and implementing their assigned program according to program funder and Volunteers of America standards and expectations.

· Conducts community-wide outreach to identify eligible participant households presenting with substantial barriers to housing stability.

· Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field.

· Attends orientations, trainings, education programs, staff meetings, community meetings, conferences and workshops as requested and applicable to meet the needs of the position

· May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices.

· Clearly documents all client interactions along with required eligibility and demographic information.

· Performs duties in a professional manner by maintaining the confidentially of all information and by participating effectively within and across teams.

· Participates in professional development activities to promote the development of knowledge and experience in field-relevant best practices and standards and makes demonstrable progress towards working in accordance with these practices and standards.

· Serves as a mentor to junior personnel to develop knowledge and experience regarding best practice standards within their workgroup.

· Performs all other duties as assigned.

Supervisory Responsibilities

· N/A

Working Conditions and Physical Requirements

· Travel throughout the program’s service area is required on a regular basis.

· Must be able to work in diverse and, at times, uncomfortable environments such as homeless shelters, service facilities, streets, offices, and all other locations as necessary to fulfill program objectives.

Position Type and Expected Hours of Work

· Full-Time or Part-Time as indicated in posting.

· Work hours may vary but are typically scheduled around a 40-hour workweek designed to fulfill program objectives with occasional overtime requirements.

Location

· Throughout program service area. VSS Field Offices located in: Denver, Greeley, Fort Collins, Grand Junction, Durango, Alamosa, Pueblo, and Colorado Springs.

Salary $22.00-$23.00/hr

Benefit eligibility is based on job type/status

Vacation Time

Separate Sick Time

Paid Holidays

Floating Holidays

Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan

403b Retirement Plan with Agency Match

Health, Dental, Vision, and Pet Insurance

Life Insurance

Accident Insurance

Employee Assistance/Work-Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Volunteers of America is an EEO/AA Employer

Position will remain open until filled