Vice President Of DevOps & Software Engineering

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Key Responsibilities:

• Team Leadership & Mentoring: 

  • Lead and inspire a high-achieving team of Directors, globally distributed  Software/QA engineers and DevOps Engineers while driving excellence and fostering a collaborative environment.

• Strategic Planning: 

  • Partner with the executive team to develop and implement pre-sales strategies that align with GlobalPayments broader business goals.

  • Ability to make smart, timely and data-driven decisions and balancing roadmap risk, operating expense and client value.

  • Outstanding written and verbal communication skills with demonstrated ability to communicate effectively with all levels of an organization.

• Solution Development, Delivery of Platforms & Customer Engagement: 

  • Contribute to the technical roadmap, ensuring scalability, reliability, and high-performance standards.

  • Prioritize and allocate resources effectively across projects, balancing team capacity and business needs.

  • Ensure project deadlines and milestones are met by implementing efficient project management processes and removing roadblocks.

  • Drive operational excellence through process improvements, KPI tracking, and data-driven decision-making.

  • Oversee the creation of standardized demos, proof of concepts (POCs), and Centers of Excellence that showcase innovative solutions.

  • Engage directly with key product leadership, cross-functional groups and clients to understand their needs, tailoring pre-sales activities to address their specific challenges and objectives.

• DevOps COE: 

  • Lead DevOps COE (Center of Excellence) function that acts as a horizontal across a portfolio of platforms and standardize best practices, tools, benchmarking of metric and effective utilization of resourcing across the portfolio.

  • Define and execute the DevOps vision and strategy in alignment with business goals, championing best practices in cloud infrastructure, CI/CD, and automation.

  • Lead, mentor, and grow a high-performing DevOps engineering team; provide career development and training to enhance team skills

  • Implement DevSecOps practices and security measures; ensure infrastructure and processes meet compliance standards and mitigate security risks.

  • Ensure the implementation of effective monitoring and alerting tools; lead incident management and root cause analysis processes to resolve issues swiftly

• Metric based Evaluation: 

  • Evolve product usage metrics strategy and ensure metrics are communicated and understood by all internal stakeholders, Manage and evaluate external accounts through performance tracking and relationship cultivation in an effort to grow each account’s business

Qualifications

• Technical Expertise: 

  • Possess a solid technical foundation and experience in programming, enabling you to lead your team in creating impactful and standardized demonstrations of our products' capabilities.

• Business Acumen:

  • Demonstrated ability to translate technical features into compelling business value, navigating market trends and customer needs to drive success.

  • Champion technical initiatives that enhance product functionality and the user experience.

• Adaptable, Decisive Agility & Insightful:

  • Proactive in anticipating industry changes and implementing necessary adjustments. Your adaptability ensures that product offering efforts remain at the forefront of industry advancements.