Associate, Business to Business Initiatives, Operations & Analytics

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

 

Title: Associate, Business to Business Initiatives, Operations & Analytics

Primary Purpose: The Associate, Business to Business Initiatives, Operations & Analytics at Coach will support the NA Business to Business (VIP B2B) Initiatives team. In this newly created role, they will be responsible for both front-end & backend systems related to site merchandising, pricing, & inventory management, will possess strong analytical and detailed oriented skills. Will report to the Director, Business to Business Initiatives.

The successful individual will leverage their proficiency to:

• Handle basic site merchandising & maintenance for the VIP B2B SKUs; ideal candidate would have knowledge of Plumslice or similar system
• Will work closely with Brand Operations, Allocation & Fulfillment Centers to ensure inventory is available & allocated to the proper segment to be exposed on the site
• Ensure inventory is available & priced properly on site to meet financial targets, including planned sales & margin
• Work closely with the Director to set pricing, execute price changes in SAP & validate changes on site
• Analyze reports, monitoring performance and key data points to ensure health of business and buyer(s) compliance.
• Work closely with NA buying & ecom teams to communicate all details on SKU-level selling & pricing along with updating pricing and sku level changes.
• Ensure synergies across all consumer touchpoints.

 

The accomplished individual will possess...

• BA/BS degree or equivalent required
• Minimum 4+ years’ experience working in operations, site merchandising or allocation.
• Highly organized with attention to detail and accuracy
• High initiative, with ability to thrive in a fast-paced environment, adapt to changing priorities with appropriate sense of urgency, and ability to multi-task
• Team player with a positive attitude and a focus on collaboration
• Ability to analyze and provide key insights from performance data and/or web analytics; Microstrategy BI and/or Google Analytics is ideal
• Ability to onboard and utilize multiple systems to manage business and service customers; pre-existing experience with SAP S4, SFCC, Plumslice, and/or IMB Sterling is ideal
• Proficiency in Excel

 

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even