Quality Supervisor - 3rd Shift

 

Foods people love. Brands people trust. And a career that nourishes your future like no other.

 

If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

 

We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

 

This position is not eligible for Visa Sponsorship.

 

 

POSITION SUMMARY:
​The Quality Supervisor position directs Quality Assurance factory floor personnel while maintaining a close rapport with Production and the Quality team to identify, solve and prevent problems affecting quality. This role is a key position within the Quality Team, providing expertise and support to the Operations department and Factory Management staff, fostering a cross departmental quality and compliance mind-set.

 

PRIMARY RESPONSIBILITES:
Key Outputs / DeliverablesList the main results which the job must deliver in order to achieve its purpose.
 

Operational Tasks
Coordinates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement 
Uses Defect Root Cause Analysis for the investigation of consumer and customer complaints and quality related losses. 
Develops corrective actions and monitors for effectiveness. 
Troubleshoots using product tests and product specification measurements.
Ensures an active internal quality audit program in compliance with FSSC 22000 and the Nestlé Quality Management System. 
Ensure update HACCP, NQMS and SOPs as needed and ensures training of associates at all levels on quality programs.   
Manages relationships with internal and external customers, suppliers, colleagues, and support services to ensure achievement of targets.
 

Systems Tasks
Manages quality assurance production floor support team by scheduling and assigning work, providing training and managing budgets
Responsible for ensuring compliance for FSSC 22000 while driving continuous improvement for Quality metrics and KPIs in the factory.
Actively participates in the change control process.  Maintains and updates Rework and Allergen matrices for the factory.
Maintain Quality Pyramid. Summarizes the information and reports for operational reviews
Communicates Quality and Food Safety briefs to the factory.
Summarizes data, and prepares and interprets reports for use by management. 
Acts as a communication liaison between management and quality staff to support corporate and plant-driven initiatives
 

Laboratory Tasks
Supports factory traceability exercises.
Understands lab compliance for FSSC 22000 and NQMS while driving continuous improvement for Quality metrics and KPIs in the lab.
Ensures the completion of internal lab audits in compliance with the NQAC program.
Updates NQMS and SOPs as needed and ensures training of laboratory associates.  
Assists, advises and trains factory employees in attaining NQAC requirements (MI, LI, P-test, etc.).
Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated and specifically Lab areas.
Summarizes data, and prepares and interprets reports for use by management. 
Acts as a communication liaison between management and laboratory staff to support corporate and plant-driven initiatives.
Is the key factory contact person with NQAC.

 

Safety & Environmental
Ensures compliance with all regulatory and Nestlé guidelines pertaining to safety, health, and environmental.
Is a key part of the culture change towards behavioral safety improvement.

 

Nestlé Continuous Excellence
Supports key Nestlé Continuous Excellence (NCE) initiatives.

 

REQUIREMENTS & MINIMUM EDUCATION:

• Bachelors Degree (BA/BS) in Food Science, Microbiology, Chemistry, or other related field or equivalent experience and minimum 3 years related work experience.

 

EXPERIENCE