QA Tester III

Benefits

U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time.  Additional paid sick leave is also provided if required by state or local law. 

Summary of Position:

The QA Tester III is responsible for testing multiple projects in a fast-paced environment.   The QA Tester III will be responsible for testing in both lab and production environments from a customer perspective.  

Essential Functions:

• Design, develop, and create testing for computer systems or programs based on business, client, and functional requirements
• Ability to practically apply high degree of theoretical knowledge and understanding of computer systems and programming to computer systems and software testing
• High degree of theoretical knowledge and understanding of iPhone, Android, and Windows mobile devices, operating systems, and applications
• Executes manual and automated test cases
• Create, analyze, manage, and triage systems or software defects
• Strong understanding of backend computer system infrastructure and program design
• Troubleshoot technical system or software issues experienced during testing and exercise independent judgment and discretion to determine strong solutions
• Demonstrated proficiency of JIRA for test case management, creation, and execution
• Provide daily and weekly status reporting
• Comprehension and understanding of requirements for testing
• Proficient use of Quality Center for test case management, creation, and execution
• Ensure reporting and testing meets established client processes and procedures
• Accurately archive all test documentation on Denali SharePoint site
• Ability to work remotely internationally or domestically for roaming testing
• Night and weekend work to meet client or project requirements
• Strong attention to detail, multi-tasker,  and ability to follow written and verbal instructions

Competencies:

1. Ensures Accountability
2. Tech Savvy
3. Communicates Effectively
4. Values Differences
5. Customer Focus
6. Resourcefulness
7. Drives Results
8. Plans and Prioritizes
9. Decision Quality
10. Self-Development

Work Environment:

This position is 100% onsite, due to project requirements. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs.  Must be able to exchange accurate information in these situations.  The employee must be able to remain in a stationary position 75% of the time.  The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.  Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer.  Frequently moves boxes with equipment weighing up to 60lbs across the building and to other offsite buildings for various project needs.

Required Education and Experience:

• High School Diploma or general equivalent           
• 5+ years of experience

Qualifications:

• Bachelor’s Degree preferred
• Possess a high degree of theoretical knowledge and understanding of computer systems and programming to computer systems and software testing
• Demonstrated experience with client-server systems and understanding of technical issues that may arise in a testing environment
• Strong understanding of common Systems Development Lifecycle (SDLC) methodologies, including Waterfall and Agile/SCRUM
• Demonstrated experience in understanding SOAP UI for test execution and SIM activation
• Excellent ora