Scheduling Coordinator for In Home Care

Scheduling Coordinator for In Home Care

Location: Columbia, MO (Coordinating care in client homes across the region)
Schedule: Monday–Friday, standard office hours

Pay Range: $18-$21 per hour

Position Summary

Are you meticulous, compassionate, and motivated to make a positive impact every day? Phoenix Home Care & Hospice is on the lookout for a dedicated Care Coordinator to join our In-Home Program. In this role, you will play a crucial part in connecting clients with reliable, in-home caregivers who assist them with their daily living needs. If you thrive in a fast-paced environment, appreciate fostering meaningful relationships, and take pride in creating effective care plans that allow others to live safely and comfortably at home, we would love to hear from you!

Key Responsibilities

• Accurately staff and schedule caregivers to match client needs
• Manage multi-line phone system—answer inquiries, route calls, and handle messages
• Build and maintain strong relationships with clients, families, and field staff
• Interview and onboard potential field staff candidates
• Troubleshoot scheduling, client, or caregiver issues and provide timely resolutions
• Maintain organized client files and monthly summary reports
• Review client documentation before onboarding new clients
• Execute additional administrative or special projects as assigned

Required Qualifications

• Can be entry level-We will train

• Strong computer skills
• Excellent organization, attention to detail, and problem-solving skills
• High school diploma or GED required
• Professional, compassionate, empathetic communication skills

Benefits

• Competitive salary
• Signed offer letter with every job offer
• Comprehensive benefits package: major medical plans, dental, vision, and spousal coverage
• Paid holidays and PTO starting day one
• Career advancement opportunities
• Positive, growth-oriented workplace culture

Why Phoenix Home Care & Hospice?

At Phoenix, we’re more than a home care provider—we’re a community built on compassion, integrity, and mutual support. In your role as a Care Coordinator, you’ll be supported by leadership committed to your success and the success of your team. You’ll play a critical role in ensuring seamless care delivery and in shaping a compassionate, collaborative environment.

Apply Today

If you’re organized, empathetic, and ready to support both caregivers and clients with excellence, we want to hear from you. Choose Phoenix—Apply now and work for a company that honors its word – in writing.