Global Operations Associate- Elizabeth, NJ

About Us: 

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! 
 
If you are seeking to be a part of a family, this is the place for you! 
 

We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. 

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. 

We are seeking a Global Operations Associate in Elizabeth, NJ!

8am-4:30pm Monday-Friday

Strong communication skills and Excel experience required.

This position is responsible for working with customers overseas in order to facilitate rates, quotes, and an overall excellent experience for all parties involved. Coordinate the routing of import and export booking with airline and ocean carriers.

Essential Functions: 

• Timely preparation of rates and quotes for customers and overseas agents 

• Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB's, MAWB's, AES's, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.) 

• Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment 

• Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors 

• Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators 

• Label Air and Ocean shipments

• Process DG shipments including checklist

• Filing of AES

• Understanding TSA regulations

• Answering phones professionally and timely

• Answering email requests timely

• Must have knowledge of working with air and ocean carriers

SKILLS/COMPETENCIES:
● Multi-tasking individual with strong organization skills
● Must have strong written and verbal communication skills
● Communication, Ethics, Results Oriented, Problem Solving.
● Computer Skills; Excel, MS Word
● Well developed interpersonal skills. Ability to get along with diverse personalities.

EXPERIENCE:
● 3-5 years of international transportation

Company Benefits:  

Medical 

Dental 

Vision 

401k + Company Match  

Employee Assistance Program 

Paid Time Off 

Flexible Work Schedules (when possible) 

And more! 

Pay <