Enterprise CIF Maintenance Specialist II

We do the right things, right now.  We do them in a way that is relevant to our clients.  Become a part of our history as it continues to be written! 

If you are interested and qualified for this role, we invite you to apply.

The Enterprise CIF Maintenance Specialist II is responsible for processing and verifying all documentation on new and existing accounts and loans, as well as completes maintenance functions related to CIF profiles. Performs daily validation to ensure that new and existing deposit and loan accounts have been uploaded to the Core system correctly. Performs maintenance for credit card accounts.

Essential Functions/Responsibilities

• Individual must be able to manage daily workflow and multitask in a high-volume environment
• Knowledge of new/existing acct documentation requirements
• May facilitate training of new associates or new process/procedures for the Enterprise CIF Maintenance team
• Must be able to communicate well with other departments

Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job

• Minimum 3 years experience with Banking Products such as new/existing accounts, loans, and credit card maintenance (i.e. Officer Code Changes, Miscellaneous Field Changes, Branch Changes)
• Minimum 3 years prior experience with Banking Systems.
• Good written and verbal communication skills
• Must have the ability to listen, collaborate, and be highly self-motivated
• Must be detail oriented and thorough
• Detailed and proficient with multi-tasking.
• Ability to read, analyze, and interpret new/existing account documentation
• Ability to work in a fast-paced environment adhering to established SLA targets and quality requirements
• Flexibility in work schedule during peak production periods
• Proficiency using Microsoft Office including Word and Excel

Preferred Knowledge and Skills

• Knowledge in deposit or loan account onboarding processes and regulatory requirements
• Experience with Jack Henry Silverlake core system
• Experience with performing maintenance on deposit or loan accounts

Level of Complexity and Scope

Degree of Independence and Decision-Making

• Work with minimal supervision
• Supports the strategic direction

Required Supervisory Responsibilities

Physical Requirements

• Sometimes lifts and carries less than 50 pounds
• Frequently sits, stands and walks
• Ability to work on a computer most of the day
• May sit or stand for long periods of time
• Required to be available for escalation purposes outside of regular business hours

Compliance Statement

• The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.

Benefits

We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide. 

Incentive Eligibility

All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.

We are an E-Verify Employer.