Business Operations Supervisor - NJ
CarrierAbout the role
Carrier is the leading global provider of healthy, safe, and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter, and more sustainable products and services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
Carrier Commercial Service has an opening for a Business Operations Supervisor. This position oversees and ensures accountability of a team of specialists who support sales and operations for a broad geography. The role is also responsible for managing facility operations and financial tasks and ensuring consistent processes and execution of standard work.
Job Responsibilities
Facility Management
Submitting credit and invoice cancelation requests
Creating and submitting proforma requests
Reconciling Taxable VISA
Completing cost transfers
Building a continuity within specialized teams
Backing up other Business Operations Supervisors
Leading weekly finance reviews with finance managers, preparing the files, updating and action updates.
Coaching and developing specialized functions and coordinators
Providing oversight for project coordinators, jobs, and support outcomes
Acting as the subject matter expert for all specialists and coordinator tasks, and responsible for holding support team accountable
Understanding the P&L & implications of support tasks on financial & operations metrics
Assisting with any internal and external audit requests
Acting as the primary leader for the daily management board and discussing metrics, progress, changes, etc.
For connected services, provide execution support and plans to coordinators to schedule, and tie to startups
Understand and meet the key performance indicators measures set by the organization
Required Qualifications
High School diploma/GED with 10+ years oper
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