Senior Director, ASC Operations

Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.

 

Summary:

The Senior Director of ASC Operations is a visionary leader responsible for a portfolio of centers across a geographic region. Under the direction of the Chief Operating Officer of ASC Operations, the Senior Director of ASC Operations works collaboratively with the CHS ASC Division, CHS Corporate, Center leadership teams, CHS hospital partners, Boards, and Physicians to ensure the strategic vision and goals for each ASC are established and operationalized, resulting in exceptional financial, clinical, and quality outcomes for all stakeholders.

 

Essential Duties and Responsibilities:

• Strategic Planning and Growth: Collaborates with each ASC in the portfolio of centers ensuring growth strategies are established and operationalized. Develops and executes innovative initiatives to enhance market share, profitability and operational excellence, resulting in centers meeting and exceeding performance targets. In partnership with CHS, works to grow ASC footprint in designated markets including performing due diligence for potential acquisitions and leading de novo and expansion projects. Coordinates onboarding of new centers.
• Leadership Selection and Development: Recruits, selects, orients, mentors, coaches, and performance manages ASC Administrators for centers in the assigned region. Engages ASC leadership teams in the efficient management and continuous improvement of centers ensuring excellence in clinical, quality, and financial outcomes. Maintains an onsite presence as indicated. Functions as Interim Administrator if needed.
• Governance: Actively participates in the governance structure of each ASC in the portfolio of centers including Governing Body and Partnership meetings. Develops and maintains strong, collaborative relationships with Board members and physician partners. Instills trust by consistently demonstrating professionalism and integrity. Communicates effectively and articulates complex concepts concisely. Makes sound recommendations in compliance with legal, regulatory, and accreditation requirements.
• Physician Relationship Development and Marketing: Proactively develops and sustains positive relationships with physicians, physician partners, and potential new utilizers and/or investors. Works with physicians/partners to pursue new business opportunities and service lines. Addresses any concerns professionally, timely and effectively. Creates strategies to enhance physician engagement.
• Financial Optimization: Has overall P&L accountability for all assigned centers. Responsible for growing the revenue and EBITDA in the portfolio of centers to meet and exceed budgeted goals. Employes financial benchmarks for evaluation of performance and development of improvement plans. Assists with creation of the annual operational budget and evaluating capital needs and potential expenditures. Utilizes tools to assess productivity, initiating improvement plans as needed to ensure appropriate levels of staffing. Provides oversight of the revenue cycle process ensuring goals are met. Leads the Monthly Operating Review (MOR) for assigned centers.
• Quality and Process Improvement: Ensures the delivery of high quality, cost efficient care in assigned centers utilizing clinical benchmarking to evaluate results. Reviews clinical outcomes, collaborates with corporate and local resources as needed, assists with root cause analysis as appropriate. Supports peer review process and corrective action. Ensures CHS ASC policies and procedures are developed, reviewed, approved, and implemented. Validates federal, state and accreditation regulations, requirements, and standards are consistently met. Fully supports the Quality, Risk, Compliance, Privacy, Infection Control, Credentialing and Peer Review processes and programs.
• Contractual Management: Assists Administrators with contract evaluation and execution utilizing CHS Corporate resources as appropriate including Legal, Finance, and Materials Management. Participates in RFP processes as needed.

 

Qualifications:

• Required Education: RN and/or Bachelors in related field such as Nursing, Business, Healthcare Administration
• Preferred Education: Masters in related field such as Nursing, Business, Healthcare Administration
• Required Experience: 5+ years as an