Senior Analyst, People Analytics

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME Most Influential Companies of 2023,  Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire a new generation of consumers to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world’s largest resale platforms for women’s and kids’ apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. In 2018, we extended our platform with ThredUp’s Resale-As-A-Service (RaaSⓇ), which facilitates modern resale for a number of the world’s leading brands and retailers. ThredUp has processed over 125 million unique secondhand items from 35,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

How You Will Make An Impact 

As the Sr. Analyst, People Analytics, you will own and refine ThredUp’s people analytics strategy, develop actionable workforce insights, and optimize our recruiting system to enhance hiring efficiency and decision-making. This role sits at the intersection of People data strategy, workforce analytics, and talent acquisition technology, making a measurable impact on business outcomes and employee experience.  The Sr. Analyst, People Analytics reports to the VP, People Operations and Total Rewards and partners closely with the People Operations Team as well as Operations Leadership.

In This Role You’ll Get To:

People Analytics & Workforce Insights

• Develop and execute a short and long-term roadmap for people analytics, ensuring consistency in data collection, definitions, metrics, and reporting.

• Uncover insights into the ideal talent profile for ThredUp and identify trends impacting retention.  Recommend hiring strategy refinement to improve workforce planning, employee engagement and longevity of the best performers.

• Manage regular reporting and dashboards for headcount, turnover, and talent acquisition metrics, delivering not just the numbers but the insightful stories contained within.  

• Model and measure the cost of potential programs and assess the effectiveness of current people programs and initiatives.

Recruiting Systems & Process Optimization

• Partner with the Talent Acquisition team to leverage data for improving sourcing strategies, hiring efficiency, and candidate experience.

• Own and optimize ThredUp’s recruiting system, Phenom, to enhance recruiter and hiring manager experience.  Responsible for the evolution of our talent assessment process and strategy.

• Implement automation and AI-driven insights to streamline recruiting operations.

Compensation Execution

• Support the VP, People Operations & Total Rewards in bi-annual market reviews to ensure competi