Sr. Manager, Manufacturing Site Operations

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

We are seeking a highly skilled and experienced Sr. Manager to oversee the site operations of our pharmaceutical manufacturing facility located in Menlo Park, CA. This individual will ensure the facility operates safely, efficiently, and compliantly with all regulatory and environmental standards. The Senior Manager requires a strong understanding of environmental controls and safety protocols, as well as knowledge of pharmaceutical manufacturing. They will work closely with Quality, Environmental Health and Safety (EHS), Industrial Engineering, and regulatory affairs to maintain a safe and compliant facility. The Senior Manager will report to the VP of Pharmacy Enablement.

You Will:

• Oversee the daily operations of the manufacturing facility, ensuring adherence to regulatory and safety standards.
• Monitor environmental control systems (HVAC, cleanroom conditions, air pressure differentials, etc) to meet Good Manufacturing Practice (GMP) requirements.
• Support compliance with FDA, DEA, OSHA, EPA, and state/local regulations for pharmaceutical manufacturing through partnering with cross-functional teams.
• Partner with EHS teams to identify and mitigate safety risks, ensuring a strong culture of workplace safety.
• Oversee facility maintenance, including preventive maintenance schedules for critical equipment and systems.
• Manage relationships with third-party vendors for facility-related services such as HVAC, sanitation, security, and emergency response.
• Drive continuous improvement initiatives in facility management, safety, and compliance processes.
• Support operations and growth initiatives for the rest of the business as needed.
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You Have:

• Bachelor’s degree in Engineering, Life Sciences, Industrial Management, or a related field.
• 8+ years of experience in facility management, operations, or a related role - preferably within a regulated pharmaceutical, biotech, or peptide manufacturing environment.
• Strong understanding of cGMP and FDA regulations.
• Knowledge of environmental monitoring and EHS best practices.
• Experience working with regulatory agencies such as FDA, OSHA, and EPA.
• Proven leadership skills with experience managing teams and working cross-functionally with QA, EHS, and regulatory teams.
• Strong problem-solving and decision-making abilities, with the capacity to manage complex operational challenges.
• Excellent communication and organizational skills.

Preferred Qualifications:

• Experience in a 503B outsourcing facility or sterile pharmaceutical manufacturing environment.
• Certification in Facility Management (CFM), Lean Six Sigma, or relevant industry certifications.

 

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

 

Conditions of Employment: 

• This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory p