Digital Director

Job Description:

Bank of America's Digital Payments' team is seeking a Digital Director to manage audit issues, controls, and metrics, for Digital Payment Products.

- Lead Audit Issues for Digital Payments Product(s), including creation of action plans, collaborating with product partners to deliver technology solutions, identifying and implementing new control reporting, and partnering closely with risk and audit partners to deliver issues with quality and on time

- Manage Controls and Metrics for Digital Payments Product(s), including monthly metric tracking and reporting, proactively assessing risk in the processes and implementing control improvements, and developing and maintaining detailed metric / control procedures

- Manage Cross-Product Issues that span more than just one product within the digital payments space, including partnering with multiple Digital Payment product partners, and ensuring learnings are applied across teams

- Ensure SPI processes owned by digital payments team(s) are effectively managed and monitored

- Partner closely with Product Partners, Legal, Risk, and Business Controls Partners to proactively mitigate risk

- Assess new and existing processes and ensure appropriate controls are in place to mitigate risk

Required skills: "Must" have these skills to be minimally qualified

- Minimum 3 years of experience working in payments or related business

- Issues management and business controls experience and skills, including the ability to identify trends, mitigate risk, prioritize issues, and escalate across lines of business.

 - Communication Skills: Proven ability to communicate complex topics to stakeholders at all levels, including senior executives.

- Lead with influence: Ability to influence and partner with technical and non-technical business teams to drive desired results.

- Collaborative team-player with high emotional intelligence.

- Self-motivation, self-direction, organizational skills, and the ability to manage priorities without sacrificing quality or timelines

- Attention to detail and strong analytical skills

- Degree preferred or equivalent work experience

Desired skills:

- Presentation Skills

- Executive Presence

- Prioritization

Shift:

1st shift (United States of America)

Hours Per Week: 

40