AVP - Business Risk Manager - Business Support (Hybrid) ROHQ - Markets Support Group

The Business Risk Manager provides full leadership and supervisory responsibility. Provides operational and service leadership and direction to team. Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services and may contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required for this role. Generally, the business risk manager has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. The business risk manager has full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities:

• Partners with the team on all new or modified controls and processes to review through the appropriate governance routines and launch with adequate controls which can be monitored and reported.
• Ensures internal reviews and external examinations are well managed with clearly evidenced controls.
• Provides support to assigned business area by attending and participating in business meeting routines to provide control related updates to the team and learn about any new initiatives the team will need to support.
• Pro-actively identifies emerging risks and assists the control team with resolving control gaps and issues and helps to create corrective action plans, inclusive of root cause identification and resolution.
• Attends to ad hoc control / audit related requests as needed.
• Serve as partner to the Markets In-Business Controls teams on Manager Control Assessment (MCA) Quarterly Risk Assessment and the Annual Risk Assessment processes.
• Actively focuses on process improvement, creating efficiencies, and ensuring proactive approach and partnership to audit management
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years of relevant experience
• Outstanding leadership, communication, and influencing skills as this leader will work with Sr leaders, and audit partners on a regular basis. Relevant experience in financial services, with enhanced knowledge of the Branded Cards business preferred.
• Project management and governance experience with demonstrated ability to achieve and exceed critical milestones.
• Must have ability to foster working relationships with other leaders across multiple lines of business and with support organizations including auditors and regulators.
• Demonstrated judgement and critical thinking skills.

Education:

• Bachelor’s/University degree or equivalent experience

#Hybrid

Markets Support Group in Manila is an integral part of the Senior Business Management team in Global Markets. The function of the team is to maintain a robust control environment within the business where appropriate, to oversee enhancements in controls and to formulate processes to address various internal and external control policies and regulations.

The team lead role will be closely coordinating with other members of the Global Markets Risk and Control teams and Business Managers globally.

• Perform a team lead role for the controls managed by Markets Risk and Control team in Manila
• Manage communication and coordination of the support functions within Markets and Securities Services
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Maintain and monitor the controls environment and escalate issues on a timely basis and propose recommendations
• Develop best practice procedures within Markets and Securities Services.
• Review support functions proc