Associate Director, IT Infrastructure

table.MiTabla { max-width: 1020px;!important

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

Summary:

The Associate Director, IT Infrastructure, manages teams who perform the design, development, implementation, and ongoing maintenance of Grifols IT infrastructure platforms.  This role provides technical guidance and leadership to project teams and staff in evaluating infrastructure suitability, capabilities, and options.  Develops processes supporting the development, implementation, monitoring, and maintenance of software and/or hardware platforms to ensure infrastructure performance and availability.  Guides staff investigation of emerging methods and technologies to develop and propose new approaches and changes to IT infrastructure strategic and operational plans.

 

Primary responsibilities for role:

• Relationship Management, Planning, and Strategic Alignment
  •     Establishes and manages strategic relationships with IT and business partners to ensure IT plans and development efforts are well aligned with business goals.
  •     Participates in the definition, development, and maintenance of IT strategic and operational plans that support Grifols’ mission, values, and business objectives.
  •     Builds and enables a team who establish effective and trusting working relationships with all of their business and IT partners.
  •     Continuously improves knowledge of business processes, industry trends, and IT systems to better communicate IT capabilities and support IT solutions and architecture development.
  •     Contributes to the development and management of the IT project portfolio.
  •     Engages regularly with IT leadership, peers, and other technical staff to effectively implement and integrate new technologies and applications on a local and a global level.
  •     Manages relationships with external service provider management supporting areas of responsibility; monitors contractor performance and takes corrective action as needed.
  •     Collaborates with peers to plan strategies for the evolution of the enterprise architecture, ensuring IT's ability to support future business needs. 
• Project Delivery and Management
  •     Proactively identifies project risks and issues; helps determine necessary escalation, mitigation, and resolution steps.
  •     Creates, reviews, updates, and approves required documentation for changes and projects as appropriate in accordance with IT Methodology.
  •     Monitors and regularly communicates deliverables status, concerns, and issues to the appropriate business and IT stakeholders and the project team.
  •     Participates in estimating project cost and time requirements, assessing capabilities and support/resource requirements in area of responsibility.
  •     Provides escalation path for project issues, and guides team to resolution through technical expertise, business knowledge, and negotiation skills.
  •     Plays a lead role in the planning of large, complex projects from inception through proposal development.
  •     Ensures that Infrastructure team members are complying with the defined procedures, tools, and methodology to be used in each project.
  •     Advises in and provides input to the adoption management of new systems, functions, and technologies, including guiding the development and delivery of end user training.
  •     Directs infrastructure support teams in the planning of projects of varying size and complexity, advising in areas of specific expertise.
  •     Manages the modification and installation of systems and guides system infrastructure components deployment through post go-live support phase.
  •     Reviews and approves detailed technical specifications for system modifications to fulfill documented business and system requirements with an effective solution.
  •     Directs and consults with technical project team leaders; instructs technicians in areas of expertise. 
• IT Operational Support 
  •     Ensures IT quality, legal, and regulatory compliance through adherence to quality control standards in all activities.
  •     Reviews team needs for staffing, training, and technical qualification; approves or seeks leadership approval for immediate needs and long term plans.
  •     Drives consensus on implementing recommendations across business and IT teams affected to ensure high quality IT se