Customer Marketing Apprentice

At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers.
From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection.
As a certified B Corp, we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance.
Today, more than 500,000 businesses across 180 countries—from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches.
We recently exceeded 200m ARR and reached a major milestone by becoming a Unicorn, backed by strong growth and global expansion - and we’re just getting started!
We're hiring a Customer Marketing Manager Apprentice for a 12-month, full-time apprenticeship to support our global Customer Marketing strategy across its three key pillars: Advocacy, Expansion, and Community.Reporting directly to our Head of Customer Marketing you will act as a versatile engine for execution and creativity. You won't just be producing content; you'll be involved in high-value event logistics, campaign messaging with AI, and multi-channel expansion strategies.This role is designed for someone who wants to learn the full spectrum of B2B Customer Marketing—from storytelling and growth tactics to exclusive community management.Bonus: You will also collaborate with our Field Marketing team, providing logistical support during major events and peak activity periods.

Your impact at Brevo

• 
  
1. Advocacy & Proof Engine (Content & Storytelling)Learn to turn customer success into marketing gold.
• Success Story Production: Execute the production of ungated success stories. Interview customers, draft narratives, and coordinate with design.
• Asset Creation: Transform core stories into multi-format assets (one-pagers, social posts, slide decks) for Sales and Marketing use.
• Sourcing Support: Assist in identifying potential advocates within our customer base.
2. Customer Base Expansion (Growth & Messaging)Learn how to drive revenue expansion through targeted marketing.
• AI-Powered Messaging: Use AI tools to craft and refine impactful messaging for upgrade campaigns (Self-Service → Pro).
• Multi-Channel Execution: Help deploy campaigns across Email, In-App messaging, and LinkedIn outreach system.
• Market Watch: Analyze competitor and peer strategies to propose creative improvements for our expansion tactics.
3. Client Community (Events & Thought Leadership)Learn how to build and nurture a premium B2B community.
• High-Value Event Logistics: Support the organization of exclusive executive dinners and community meetups (venue coordination, attendee management, on-site support).
• Content Derivation: Turn event discussions and insights into high-quality White Papers and thought leadership content (with help of Content & Credibility team).
• Community Animation: Help manage logistics and communications for our customer community initiatives.
➕ Field Marketing Support
• Event Backup: During busy periods, lend a hand to the Field Marketing team for trade shows and conferences (logistics, booth management, lead capture).

Who you are:

• Currently pursuing a degree in Marketing, Business, Communications, or related field
• Available for a 12-month, full-time apprenticeship
• Excellent writing skills: French & English are mandatory; German is a great plus.
• AI-Native Mindset: You use Dust/ChatGPT/Claude/Perplexity daily to work faster and smarter (ideation, drafting, refining).
• Versatility: You can switch from writing a case study to organizing an event dinner or setting up an email campaign.
• Strong organizational skills: You can manage multiple deadlines and logistical details without losing focus.
• Team Spirit: Humble, helpful, and eager to learn from different teams (Sales, CS, Field Marketing).

Nice to have!

• Experience with event organization (even student associations)
• Familiarity with B2B SaaS environment

Why people love working at Brevo

• A place to grow together: Join an international team in a bright, collaborative office located in a vibrant neighbourhood.