General Manager - HVAC
ReeceAbout the role
Who We Are
Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We’re proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/
General Manager
THE IMPACT YOU’LL MAKE
The General Manager (GM) will be accountable for developing and executing the business plan and strategies that enable long-term profitable growth within an assigned geography while also managing the resources and expenses necessary to achieve a profitable outcome by successfully implementing the Company ‘Purpose to Promise’. The GM will collaborate with internal business partners to enable product, pricing, technology, services, and human capital to enable this outcome.
WHAT YOU’LL BRING
Drives operational excellence accountability within the region by ensuring standards are met and the team has the tools to make decisions to drive their business and meet goals
Ensures all inventories and fixed assets are maintained and controlled
Builds and maintains a high-performance team by evaluating and coaching team member performance, supporting appropriate training and development methods, and team building
Identifies and develops bench strength to ensure succession planning objectives are met
Provides a motivational environment in which team members exceed performance standards
Ensures coordinated leadership and consistency between branches within the market
Develops and maintains annual budget for the assigned market
Monitors financial reports of the market to ensure budgetary compliance with Regional and Corporate goals
Updates President with area results during financial review meetings including counter measures to address deficient branches
Develops and manages the growth and the long-term profitability of Vendor and Customer relationships
Achieves EBITDA and ROI key financial metrics in their assigned area
Monitors and actively manages the market area as it relates to financial performance, including but not limited to growth, retention, pipeline management, account management, and profitability for Branches and assigned customers •
Monitors pricing trends against loss trends and plan targets, and work with appropriate partners to develop strategies to achieve pricing targets
Drives accountability to achieve goals with Branch Managers and other regional leadership
Participates in the company’s annual operating and long-term strategic planning process. Collaborates with the President to evaluate results; establish a future vision; and develop strategic plans, actions and success metrics
Provides strategic direction and leadership to the area. Tracks progress on established success metrics
Maintains up-to-date understanding of industry trends and technical developments that effect market area growth
Establishes a team culture among the market and holds the team to Reece’s standard of customer satisfaction
Ensures all customer service complaints are handled effectively and efficiently
Develops sales strategies for the area in close cooperation with the President and assists Regional Sales Manager in executing the sales strategy to meet growth objectives and sales goals
Recommends territory configuration as appropriate using prudent business judgement, while maximizing available resources
Fosters a positive working environment aligned with Reece’s vision and core values
Holds regular staff meetings with direct reports and participates in area team meetings
Effectively works in a collaborative manner with different work groups throughout Reece including, but not limited to Finance, People Experience, Marketing, Legal, and IT
YOUR BACKGROUND
A bachelor’s degree or equivalent job experience
A proven record of leadership (e.g., progression through positions of increasing responsibility) is beneficial
Good communication skills and the ability to work well with people
Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:
- Attendance – Ability to
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