Travel Agent - Joliet, IL

It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

 

Exempt/Non Exempt:

 

Hourly

Job Description:

 

$1,000-$2,500 Signing Bonus for new hires. Signing Bonus amount is dependent on experience.  To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days).  There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application.

Why Choose a Career with the AAA The Auto Club Group (ACG)

• Established brand that has been around for over 100 years. Our members know and trust us!

• Branch offices present a unique dynamic for selling

• Walk-in traffic also provides the chance for selling opportunities daily

• Field Travel Agents receive 100% backing from one of America’s most trusted brands to include paid training

• Travel Partner Training Certifications provided

• Travel benefits for completing online training programs to include: Free cruises and Agent Trip Rewards

• Membership to the International Airlines Travel Agent Network (IATAN)

• Benefits include: Hotel and car rental discounts, deeply discounted rates by cruise and tour partners and exclusive access to various shopping categories

• ACG Travel’s Premier Membership with American Society of Travel Advisors (ASTA)

• Preferred Partner Member benefits with industry leading partners

• ACG Travel Expertise Development Trip Program (Eligible within 6 months of employment)

• Program provides Travel Advisors with first-hand travel experience of ACG’s strategic destinations and suppliers

• Company provided LEADS as well as the opportunity to sell to the existing membership base

• Offices house travel, membership and insurance sales staff

Excellent opportunities to build a career path:

Pursue corporate leadership roles in the Distribution channel or elsewhere in the organization, such as:

• Travel Sales Leadership

• Field Sales Leadership

• Learning & Development

• Field Agent Support

• Vendor & Product Development

• Marketing

A DAY IN THE LIFE of a Field Travel Agent

The Auto Club Group is seeking prospective Field Travel Agents who can generate new sales, retain existing members and grow ACG’s overall book of business through our multiple product offerings. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members

• Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings

• Achieves assigned travel, membership, and credit card sales goals

• Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services

• Prepares complex and/or large scale domestic and international travel packages

• Completes reservations and advise clients regarding documentation requirements

• Makes necessary travel arrangements (i.e. reservations, collect money, and process documents)

• Receives and champions customer concerns through to resolution

• Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system

• Proactively learn and utilize AAA ACG digital and communication

What it’s like to work for The Auto Club Group:

• Serve our members by making their satisfaction our highest priority

• Do what’s right by sustaining an open, honest and ethical work environment

• Lead in everything we do by offering best-in-class products, benefits and services

• ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable

HOW WE REWARD OUR EMPLOYEES

Average earnings $42,000 - $60,000 (base plus commissions)

Layered Compensation Plan:

• Unlimited Commissions

• Monthly Booking Bonus

• Quarterly New Hire On-Pace Bonus

• Base $15 per hour

ACG offers excellent and comprehensive benefits packages:

• Medica