Application Manager - Weekend/On Call (SRF 294B) - U.S. Citizenship Required - 100% Telework!

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Suitability:

Public Trust/Other Required:

BI Full 6C (T4)

Job Family:

Systems Administration

Job Qualifications:

Skills:

Certifications:

ITIL 4 Foundation - ITIL

Experience:

US Citizenship Required:

Yes

Job Description:

GDIT, a Federal marketplace leader in next-generation IT solutions and services, is seeking highly qualified and motivated IT professionals like you who are eager to contribute to our critical Homeland Security missions. For the Department of Homeland Security (DHS), GDIT provides enterprise IT services for DHS’s biometric identity management system (IDENT) and the Office of Biometric Identity Management (OBIM) to store, match, share, and analyze biometric and biographic data in support of DHS’s strategic mission. GDIT’s O&M services support break-fix of current OBIM functional capabilities, as well as security remediation activities and developmental engineering (such as prototyping new code or configurations of OBIM functionality). At the most critical moments of change, we’re there - bringing the resources, solutions, and expertise to help our clients take on some of the world’s biggest challenges - and GDIT is excited to offer you a unique opportunity to join a best performing O&M team supporting one our nation’s most critical national security, law enforcement, immigration and border management, and intelligence missions.

GDIT is looking for a Weekend Application Systems Team Lead, with a background in operational support that will lead the weekend application support activities within a 24/7 Production Environment.  The Weekend Application Shift Lead will collaborate with non-production support staff members to better understand mandated application changes, updates, along with assigned routine maintenance(s) before deploying into the production environment.  Other specific responsibilities include but are not limited to:
• Working with security team on an on-going basis to ensure Commercial-Off-The-Shelf (COTS) products comply with DHS security standards.
•  Collaborating with technical troubleshooting staff from a multitude of technical/management disciplines to provide timely solutions and explanations to complex system related problems which impact biometric services – whether in person, telephonically, or through electronic means.
• Coordinating efforts between technical support staff(s) in the performance of assigned projects. Reviews completion and implementation of system additions and/or enhancements and provides management overview.
• Developing and applying advanced methods, theories and research techniques in the investigation and solution of highly complex system requirements and system diagnostics of TIBCO BW, WebLogic, and EMS services
• Reviewing and assisting in authoring procedural literature to tasks and current practices to support business requirements
• Provide technical consultation on current and proposed systems to Government Officials from different agencies
• Evaluate and estimate the extent of system impact to submit Emergency Break Fix (EBF) request before task is performed, while also ensuring all artifacts of the EBF package are properly annotated before submitting to the approving authority.
• Evaluating & documenting individual performances of members assigned to the first shift as well as assisting and consulting in the hiring process of new team members as needed.
• Provide managerial on call support over the weekend to resolve technical issues as needed.

This position is a Flex Hour Shift and spans across the weekend under one of the options indicated below.  

***NOTE: Candidate may work longer hours one day and shorter hours another day, as needed within the biweekly time reporting period, with managers approval or if Operational Support requires otherwise.

Option #1: 
Four consecutive 10 hour days as long as 2 of the 4 days consists of Saturday & Sunday (example: Saturday - Tuesday or Thursday - Sunday).

Option #2:
Five consecutive 8 hour days as long as 2 of the 5 days consist of Saturday & Sunday and are on consecutive days of the week

Required Skills / Qualifications:
• DHS HQ EOD required to start; must be able to obtain DHS HQ Final Suitability
• Bachelor’s degree and 10+ years of related experience.
• UNIX shell scripting.
• Working knowledge with Git/GitHub.
• Excellent troubleshooting and analyt