Senior Business Analyst – Digital ID

Job Posting Title:

Senior Business Analyst – Digital ID

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Hiring Department:

Enterprise Technology - Engagement and Experience

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Mar 16, 2026

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Position Duration:

Expected to Continue Until Mar 17, 2028

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Location:

AUSTIN, TX

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Job Details:

General Notes

This is a fixed term position that ends two years from the employee’s start date.

Flexible work arrangements are available for this position, including the ability to work remotely within the United States. We would prefer a candidate located in the greater Austin area to be on campus for critical project meetings and client engagement opportunities.

This position provides life/work balance with typically a 40-hour work week and travel limited to training (e.g., conferences/courses).

Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state.

Your skills will make a difference.

You’ll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working for our campus.

The University of Texas at Austin and Enterprise Technology provide an outstanding benefits package to our staff. Those benefits include:

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas: a defined benefit retirement plan
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff ID card
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards

Must be authorized to work in the United States on an ongoing, full-time basis for any employer without sponsorship.

This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work.

Purpose

The Senior Business Analyst plays a pivotal role in designing and improving how faculty, staff, students, and affiliates access university spaces and systems through UT Austin’s digital identity and card access ecosystem. This position facilitates requirements gathering, process mapping, and workflow analysis to define both current and future-state models that support a modern, secure, and user-centered identity environment.

The Senior Business Analyst partners across technical and operational teams to advance initiatives related to identity lifecycle management, access controls, system integrations, and operational readiness. They develop clear, structured documentation, support governance processes, and establish meaningful metrics to track milestones, performance, and program success.

Responsibilities

Business Analysis:

• Manage Digital ID use case tracker to ensure all reported touchpoints are identified and represented in the workplan.
• Support requirements gathering efforts, translating stakeholder needs into clear, documented business and functional requirements that inform system design, integrations, and implementation priorities.
• Build and maintain dashboards and success metrics that provide visibility into adoption, performance, and operational health for stakeholders.
• Support the preparation of executive-level briefings, business cases, financial analyses, and governance materials to guide strategic decision-making and program advancement.

Stakeholder Engageme