UNIV - Student Services Coordinator II - Department of Clinical Sciences, College of Health Professions

Job Description Summary

Autonomously performs professional duties as student services coordinator for assigned program(s) within the College of Health Professions. Program assignment(s) could vary between residential, hybrid or fully online programs within the Department of Clinical Sciences.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Classified

Cost Center

CC000218 CHP - Genetic

Pay Rate Type

Salary

Pay Grade

University-GEN07

Pay Range

39,300.00 - 53,100.00 - 66,800.000

Scheduled Weekly Hours

40

Work Shift

Job Description

Minimum Requirements of the Position (Must at least meet the MUSC minimum requirements, but may include departmental preferences relevant to the position): A bachelor's degree and one year’s experience in student services programs. Must be autonomous with a high level of attention to detail. Ability to establish and maintain effective working relationships with students, faculty, staff, and the public. Ability to identify, develop and implement processes and procedures to streamline efficiencies. Ability to provide supportive guidance for a wide range of student problems and concerns. Must be an effective verbal and written communicator. Must have skills in multiple software applications. Must be computer literate with experience in Microsoft Office applications. Must be able to work independently with minimal supervision. Position reports to Director of Student Services for the College of Health Professions. Must be able to maintain a high degree of confidentiality and professionalism.

 

Job Responsibilities

Student Services Administrator (35%): Primary responsibilities include advising students regarding course requirements, university and college policies, compliance with university-mandated training, program degree requirements, and student holds. Navigates students to university wide resources for student wellness, enrollment & academic support. Coordinates enrollment management process for assigned divisions, including course activation, registration, scheduling, as well as the development & distribution of curriculum details to student cohorts each semester.  Monitors and audits student records while maintaining student files. Facilitates transcript grade audits to ensure all students are in good academic standing. Analyzes and prepares student data and generates statistical reports for division leadership needs, such as annual requirements. Collaborates with division leaders on the development of academic calendars, cost of attendance worksheets, and curriculum changes. Reviews program information for compliance with college & university guidelines and ensure on time submission of updates to the Office of Enrollment Management (OEM).

 

Admissions Manager (30%): Serves as the point of contact for applicants under review. Advises applicants regarding admissions requirements, processes, and program information. Collaborates with division and OEM admissions team to develop the annual admissions cycle timeline and routinely communicate to ensure expectations will be met. Collaborates with the division to manage applicant review processes, including interview scheduling, and communications. Supports logistic efforts for on-campus & virtual admissions events such as interview days and admitted student open house days. Works closely with OEM Admissions liaison ensuring accurate & timely applicant processing, applicant status changes and program updates. Initiates all communication with applicants regarding final decisions. Developing and distributing accurate and informative admission notifications in a timely manner. Prepares and analyzes admissions and applicant data. Generates customized reports for division directors and admissions committees in preparation for review and interview process; create reports and analyze data for admissions metrics, enrollment projections, attrition reports, metrics, graduation and registration reports.

Student Event Coordinator (20%): Manages and organizes student events including but not limited to graduations, hooding, clinical celebrations, and honor society ceremonies. Independently facilitates logistics associated with events. Collaborates to ensure events are well organized and provides a positive experience for students and families. Works with OEM to verify student records ensuring eligibility of students for participation in ceremonies/events.

 

Communications Director (15%): Collaborates with Division Directors to ensure updates to student handbooks and student resources. Prepares, writes, edits and identifies ways to enhance materials. Collects onboarding student in