Senior Sales Engineer – AMER

Join us at Entrust  

At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.  

Get to Know Us  

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future. 

We’re looking for a Senior Sales Engineer – AMER

Onfido, an Entrust company, is seeking a Senior Sales Engineer to help customers across the AMER region solve complex digital identity and fraud challenges. You will work closely with Sales to discover customer needs, design user friendly identity verification experiences, and guide prospects through trials, proofs of concept and technical validations.

In this role, you will represent the Entrust Identity platform across a broad set of regulated and fast growing industries, including FinTech, financial services, payments, workforce verification and emerging use cases such as Know Your Employee (KYE). You will work with C-level executives, product teams, architects and developers, helping them understand how our identity and authentication capabilities can support secure and seamless user journeys across AMER.

This is a hands on, customer facing role that blends problem solving, technical design, product knowledge and strong communication. You will collaborate closely with teammates in the US, Canada and other AMER markets, as well as with Product, Customer Success, and Onboarding teams across Entrust and EMEA.

• We offer flexibility

• We offer a diverse work environment

• Futureproof your career with a job in information security

Location: USA or Canada (ideally Central or Eastern time zone)

How you will make an impact: 

• Partner with Sales to diagnose customer challenges across KYC, KYE, fraud mitigation and overall identity workflows, and propose the right solution using our platform.

• Guide customers through the design of user experiences that incorporate Entrust Identity, helping them run trials and integrate our API or SDK in their backend and mobile applications.

• Support RFPs and RFIs with technical and industry expertise.

• Lead the technical workstream of trials, including defining success criteria and helping customers validate the solution with meaningful test plans and data flows.

• Work closely with Product to bring them insights from the AMER market and from our customers, share feedback on new features and support the adoption of newly released capabilities.

• Stay up to date on the latest product enhancements, features and use cases, and help spread this knowledge across the AMER Solutions Engineering team and broader Go-to-Market team, to keep the region aligned and consistent.

• Collaborate with your regional Solutions Engineering peers and contribute to our global best practices, fostering a culture of learning and teamwork.

• Build demos, industry specific presentations and example integrations tailored to customer needs.

• Represent Onfido and Entrust Identity at industry events, conferences and webinars.

Qualifications:

Skills & Experience Required:

Essential

• Experience as a Pre sales, Sales Engineer or Solutions Engineer, or experience in Product Management with strong customer interaction.

• Practical experience with at least one programming language such as Python, JavaScript, Ruby, Java or Swift.

• Clear understanding of RESTful APIs and modern integration patterns.

• Ability to guide developers and technical teams through API and SDK integration.

• Strong sense of ownership and curiosity, with ability to take initiative and move deals forward.

• Experience working directly with Sales while collaborating cross functionally with Customer Success, Product and Go to Market teams.

• Experience in cloud or SaaS companies.

• Fluent in English.

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