Part Time - Member Consultant (Personal Banker) - Thurston County Branches

Member Consultants are the heart and soul of WSECU.  Every day, you dig deep to listen to what our members need and you go out of your way to make banking not only easy, but downright pleasant!  You’re the go-to, one-stop shop for our members.  Knowledgeable, empathetic and eager to help, you know your members by name and they know you!  WSECU is a Co-Op with an all-volunteer board—we are truly accountable to our members, but we couldn’t do it without you.  Ready to learn more?

We hire ahead of the need to ensure we have the best possible service level for our membership while providing learning space for our teammates.  If selected for employment, the candidate will be trained within multiple locations listed below and then will need to apply for all Part Time Member Consultant positions in one of the Thurston County branches as openings occur. By applying to this requisition, you have expressed interest in working in any of our Thurston County branches listed below:

• Olympia
• Lacey
• Martin Way
• Tumwater Town Center
• Tumwater Trosper
• West Olympia

Your day might include:

• Performing all branch functions including consumer lending, opening new accounts, and providing teller services
• Striving for and hitting your sales and service goals, while keeping the member’s best interest front and center
• Contributing to your teams’ successes and celebrating along the way 
• Building and nurturing strong relationships with your members
• Understanding your members’ journey, offering products and services to meet their unique needs
• Showing empathy and lending a hand where your team members need it most
• Having fun!

What you bring to the team:

• Minimum of one (1) year experience in a financial institution or retail/service related position
• Excellent interpersonal communication skills, including effective listening, speaking, and writing
• Talent for presenting and explaining complex products and services
• Intermediate or greater proficiency with Microsoft applications; ability to master WSECU computer operating systems
• Ability to maintain privacy and confidentiality
• Must be willing to register with the Nationwide Mortgage Licensing System and Registry, including fingerprinting and a national criminal background check, and maintain and renew the registration annually

Bonus points if you have:

• Credit Union experience and understanding of financial regulations
• Sales and customer service training
• Experience with lending, new accounts, or a combination of both

Competitive pay: $23.29 - $34.94 per hour, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package

• The target starting pay for this position is $23.29 - $29.12  per hour typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant’s pay history into account.
• The target range for qualified new hires is typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant’s pay history into account.

Where we’re located: Multiple branches within Thurston County

When you’d work: Monday-Friday 8:00 am–6:00 pm, Saturday 9:15 am–2:30 pm. Part-time employees work a minimum of 20 hours per week and may be scheduled up to 34 hours per week, occasionally working more hours requiring scheduling flexibility based on business needs

Perks: Here are a few benefits and perks we offer:

• Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU
• Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
• Part-Time employees accrue general leave, on a monthly basis
• 11 Paid Holidays
• Employer paid Long Term Disability & Long Term Care plan for Full-Time employees
• Employer paid Long Term Care plan for Part-Time employees
• 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
• Paid Volunteer Leave
• Tuition Assistance
• Employee Assistance Program & Employee Discounts
• And, you get to work with some awesome people!

WSECU is honored to be recognized as the number one credit union in in the state on Forbes magazine’s list of best credit unions in Washington. Members are at the heart of everything we do. Their feedback helps us determine our path and knowing that same member feedback led to this recognition is incredibly rewarding.

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We look forward to reviewing your application!<