Bilingual Family Navigator

Job Summary:
The Family Navigator will utilize working knowledge of local social service resources to provide case management in tandem with clinician treating families who are referred by DCF.

Essential Duties/Responsibilities:
• Must be comfortable working with clients and families in home as well as office setting and transporting clients when needed.
• Meet with families and individuals regularly both in-home and in-office to assess and manage case service needs and safety plans.
• Research and connect with local social services and other resources to proactively problem-solve and help Clients meet a variety of basic and higher-level needs, including but not limited to connecting Clients to resources for housing, education, childcare, benefits, clinical services, parenting services, recreation, etc.
• Work as a team with a clinician, program manager and DCF to provide coordinated and effective treatment.
• Arrange or provide transportation for Clients as necessary.
• Attend weekly, monthly, and quarterly program meetings and trainings in various CT locations.
• Maintain clear and concise records and documentation according to policies and procedures

Required Skills/Abilities:
• Flexibility required to meet client needs. This position may require working some evenings and weekends.
• Language Ability: Very high. Strong written and verbal skills in English. Ability to speak Spanish a plus.
• Math Ability: Medium. Must be able to provide and interpret statistics and budgets
• Reasoning Ability: Very High. Must be able to coordinate multiple needs simultaneously and problem-solve innovatively.
• Computer Skills: Very high. Must know Word, Excel, Outlook, be comfortable with iOS (iPad/iPhone), and utilize online assessment services and electronic records per training provided.
• Must be willing to work with clients in home settings across Fairfield County.

Required Education and Experience:
• Education/Experience: Bachelor’s Degree in Human Services Field and 3 years’ experience providing direct services to families with complex needs. Experience with intimate partner violence a plus.
Travel requirements:
• Services to be performed both in center-based and in-home settings as needed.
• Must have valid license and own vehicle.

Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice based on business needs.