Emergency Department Secretary

Overview

Must have knowledge of medical terminology, must be self-motivated, & be able to exercise sound judgment in response to inquiries by patients & visitors. Must be able to prioritize tasks efficiently, concentrate on tasks being performed, & be adaptable to change. Must be able to multi-task. Must be able to perform duties quickly & accurately. Must be computer literate.

 

Responsibilities

• Assisting patients, answering questions, and greeting them
• Handling phone calls, call bells, and inquiries, and communicating with other departments, physicians, and guests
• Managing patient admissions and discharges
• Coordinating with medical staff to relay important information, and maintaining accurate and up-to-date patient records, ensuring confidentiality
• Ensure that necessary forms and documentation are completed
• Support the emergency department by organizing and prioritizing tasks, assisting with patient flow, and maintaining a clean and orderly workspace.
• Ensuring compliance with regulatory standards and organizational policies

Qualifications

Completion of high school or its equivalent

Knowledge of medical terminology

Basic knowledge of computers