Staff Fullstack Engineer -ServiceNow Cloud Observability - API Query Experience

Company Description

At ServiceNow Cloud Observability (formerly Lightstep), we're on a mission to simplify the complex world of software architecture. Our tool is designed to be an engineer's best friend, seamlessly integrating into daily workflows for performance optimization and troubleshooting. Trusted by industry leaders like Lyft and Twilio, we're the go-to solution for cloud observability.

With ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

• As a Staff Software Engineer in the Query experience team, you'll be a key player in building new features and APIs that transforms telemetry data into actionable insights. Y
• Develop and deploy new features that enhance the query experience, both in functionality and scale, helping users derive insights from their telemetry data
• Create the querying public API for Cloud Observability, and define the API landscape for the organization

Work hand-in-hand with product managers, designers, and engineers to create a product that stands out in the market. high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)

Qualifications

To be successful in this role you have:

• Experience: 6+ years in full-stack development (it’s okay if you lean more heavily in one part of the stack)
• Team Dynamics: You value EQ as much as, if not more than, IQ in your teammates.
• Technical Skills: Comfortable with data-intensive applications and distributed systems.
• Decision-Making: You're decisive and pragmatic, able to make choices that benefit the team and the product.
• User-Centric: You have a strong sense of empathy for the end-user and are driven to improve their experience.
• Growth Mindset: Open to receiving and giving feedback, with an eye on personal and

Nice to haves:

• Observability experience or willingness to learn.
• Experience working in a Cloud environment. Experience with OpenTelemetry (OTel).

Tech Stack

• Frontend: React, Typescript, Material UI, D3, Cypress
• Backend: Go, My SQL, GCP, GRPC, Kubernetes, Helm FD21

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

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