Sr. Manager, Product Management, API Platforms

Center 3 (19075), United States of America, McLean, Virginia

Sr. Manager, Product Management, API Platforms

Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all-in-one, reaching tens of millions of consumers. As a Developer Experiences organization, we obsess over building amazing solutions for our developer community and measure ourselves by how well we unblock developers to do their best work, and by extension, how satisfied they are in doing their work. This team leads our API ecosystem and associated developer platforms. APIs form a critical building block for developing software, from customer applications, to real-time financial decisioning, to machine learning and AI. We aren’t exaggerating when we say that we touch every part of Capital One!

Given their importance, APIs are also a critical threat vector for malicious actors or even accidental data leakage. While this role will have general PM responsibilities in various aspects of API management, the focus is on API ecosystem security, how we protect our APIsand how we enable API developers to meet security and governance standards. We’re passionate about building platform software for the next generation of developers at Capital One and are looking for someone excited to build lovable yet impenetrable solutions at scale. This work is core to Capital One’s mission, changing banking for good! 

This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities being delivered are aligned with the intended business outcomes. You will be responsible for feature definition and partnering with tech teams to deliver platform features. The ideal candidate for this role is passionate about technology and deeply empathizes with internal and external customer needs. They are comfortable in conversation with engineering teams as well as stakeholders ranging from data scientists to senior leaders. 

Successful candidates will also demonstrate:

• Technical knowledge necessary to propose and influence new product and feature ideas, especially in the space of enterprise-scale APIs, balancing developer enablement with governing and securing the API ecosystems 

• Experience translating business strategy and analysis into enterprise-grade software solutions

• Strong understanding of API and cloud security practices, with the ability to articulate and prioritize their relative importance, and provide clear and actionable guidance for improving API security posture

• Keen awareness of the latest trends, threats, and best practices in API and cloud security, with an incessant interest in knowing and solving the emerging problems in the space

• Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment

• Analytical and quantitative skills; experience using hard data and metrics to back up assumptions and develop business cases

• Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives

• Strong work ethic as team player and a willingness to roll up one’s sleeves to get the job done

Responsibilities:

• Engage all stakeholders (Engineers, SDLC, Architecture, Risk, and Cyber) directly through a variety of channels to serve as the voice of the customer internally - identify new capabilities, define product features, and work closely with development teams to launch those features

• Prepare strategic vision & roadmaps, and communicate to Leadership and stakeholders 

• Partner with engineering as a Product Owner for multiple teams, articulating requirements in a language the engineering teams appreciate and resonate with

• Drive the product management practice within the organization, defining expectations and commitments

• Operationalizing product metrics for the products you own and building the business case for new investment

• Influencing senior stakeholders to use our products and sharing with them the outcomes we are enabling to strengthen investment

We want you if you are: 

• Human Centered. You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product. You’ll turn these customer insights into actionable strategies that will define the priorities for your te