Sales Support Coordinator I

Job Description

The Sales Support Coordinator position is responsible for assisting the Department's Director of Inmate Programs and Program Managers with day-to-day task administrative functions, and for providing customer support.

 

Job Responsibilities

• Field and deal with customers that contact the Director of Commissary Operations and Account Representatives
• Responsible for order entry, follow-up and customer inquiries
• Accurately enter all customer order information, including correct material, quantity, customer profile and contact information, alerts shipping information, and other critical pieces of data
• Create and maintain customer records, contacts and tracks orders
• Monitoring the status of PO’s with suppliers
• Handles Purchase Order/Sales Order Adjustments due price, weight, quality, and/or packaging discrepancies
• Ensure customer complaints are resolved in a professional and timely manner
• Constantly analyze account inventory and work with purchasing to buy based on account demand.
• Understand and support the assigned policies and procedures set by various Department of Corrections and correctional facilities
• Responsible for maintaining CRM's on a daily basis and keeping accurate updated account information for all accounts
•  Assist with any other special projects as needed
• Perform other related duties as assigned by the Department Director

Qualifications

Administrative or Bachelors Degree in related field
At least three years related sales / sales support experience
Microsoft Office (Outlook, Power point, Word and excel)
Excellent administrative, clerical, record-keeping, computing and communication skills

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook,