Administrative Coordinator

Are you interested in being part of a growing non-profit organization? Would you like to play an important role in giving students the opportunity to succeed?  Join the Henrico Education Foundation!

We are looking for a detail-oriented Administrative Coordinator to support the 21st CLC Programs, performing the following duties and responsibilities:  

Duties and Responsibilities

• Manages the registration system to set up new 21st CLC programs, program dates, and registration windows
• Oversees the entire registration process for 21st CLC afterschool programs, including:
• The online registration process for HEF’s 21st CCLC afterschool programs including managing rosters for student transportation (600+ students) in conjunction with HCPS
• Collect and update all required student licensing documents based on the student’s registration directly from parents
• Assist families as they navigate the registration process, including technology support and answers questions about the day-to-day operations of the Programs
• Correct and update errors in licensing documents such as registration, files, etc.
• Provide ongoing communication with families including when students may start the program, bus routing information and waitlist statuses
• Provide regular communication with Center Directors on newly enrolled and or withdrawn students
• Maintain student session attendance for all CLC Programs in Transact indicating their weekly session attendance.
• Maintains CLC Out of School Time staff training files in accordance with VDOE Licensing standards ensuring that the number of annual training hours exceeds the standards of childcare licensing.
• Issue required new hire training to new employees
• Track training certificate completion and follow up with employee and direct supervisor as necessary
• Track required training employee hours to meet annual licensing requirement for new employees and current employees
• Collect training documentation and hours from Center Directors 
• For current employees, ensure supervisors are made aware of trainings approaching the expiration date are renewed before the expiration date
• Create appropriate documentation for staff files recording training attendance (roster, certificate, etc)
• Responds to all staff and parent inquiries and complaints in a timely manner
• Performs all other duties as assigned

Requirements

• 2+ years’ administrative experience, registration/enrollment experience preferred

• Experience with licensed school-age program management preferred

• Proficient working with databases

• Billing/account management experience

• Customer service experience

• Strong communication skills are required, especially verbal communication skills

• Strong computer skills and knowledge of MS Word, PowerPoint and Outlook

• Must be a dependable team player

Benefits

• Salary Range:  $45-$50k
• Benefits include HCPS health and dental plans, retirement contribution and match, generous paid time off and holidays, mileage and phone stipend, and flexibility to support a healthy work-life balance.
• This is a full-time position located in our main office.