Sr. IT Infrastructure Engineer

About Neo4j:

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

At Neo4j, we’re proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart. 

Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized graph databases as essential for improving it’s accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j’s cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at neo4j.com and follow us on LinkedIn.

  Our Vision: 

At Neo4j, we have always strived to help the world make sense of data.  

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

The Role:

Neo4j is looking for a Sr. IT Infrastructure Engineer working remotely in the US! We continue to grow and are looking for a resourceful, people-focused, and tenacious Engineer. The successful candidate will prioritize automating IT deliverables and working collaboratively with the business. As we continue to scale IT’s capabilities, having an understanding of enterprise IT maturity and knowing what great can look like is critical to achieving our goals. You are an expert at working with cross-functional teams, can deal with a lot of ambiguity, and synthesize large amounts of information into a straightforward story that keeps everyone aligned. You’re a self-starter who loves to own things end-to-end. You make things happen and like being rewarded with autonomy.

What you’ll do:

• Scale our tools (endpoint, identity, and infrastructure).
• Improve our users' experience by applying your deep understanding of cloud-first IT.
• Deliver solutions & suggest tools that integrate with our existing tech stack to help us meet the demands of the business.
• Effectively manage IT infrastructure operations and peer closely with Security.

Responsibilities:

• Extending our use of identity and access management, contributing to IT processes, automation, documentation, and project management, and cloud governance and access management.
• Developing resilient integrations to connect systems and databases.
• Automating everyday tasks (with a focus on low/no-code systems when available.)
• Managing and implementing projects with business teams, including documentation, change management, and translating user requirements.
• Effectively collaborating with a distributed, global IT team and workforce to resolve incidents and outages.
• Acting as the SME for many of the below systems and platforms, and writing documentation to enable the rest of the team to help support those platforms.

Experience:

• At least 5 years of corporate experience with:
• Integrating systems and automating processes via API, custom scripts, or no/low code solutions, with some of the following languages and tools: bash, python, javascript, Postman, AWS Lambda, Workato, Okta Workflows.
• SaaS administration, automation, integrations, and management of platforms such as Okta, Google Workspace, Slack, O365, Git