Position: Inside Sales Specialist III

Reports To: Manager I, Inside Sales

Location: Milwaukee, Wisconsin

Remote Type: Hybrid (2 days remote / 3 days in office)

The Inside Sales Specialist role is for the Specialty Components business which is part of the Clutches & Brakes (C&B) Division within the Industrial Powertrain Solutions (IPS) Sector and will be located at our IPS HQ in Milwaukee.  The role will be focused on our Berg business which consist of precision components selling into multiple industries (i.e. Medical, Aerospace, Telecommunications, Industrial).  Our business purpose is to create a better tomorrow by energy-efficiently converting power into motion. For us, this means creating innovative solutions while focused on both customer needs and our commitment to sustainability. Join our team to create your better tomorrow.

Brief Description:

Reporting to the Inside Sales Manager, the Inside Sales Specialist is responsible for working cooperatively with the sales management team and customers to deliver exceptional sales and customer support with the goal to grow sales at the appropriate margins while increasing customer satisfaction for all Regal Rexnord products and services under Specialty Components.  Contribute to overall team success by identifying current customer trends, orders and inquiries that promote the ease of doing business.  

Key Accountabilities:

• Achieves defined sales goals for specific Regal Rexnord products and services under Specialty Components

• Engages in a team-based selling approach consisting of trust, respect, and open communication amongst sales team as well as field sales and customers  

• Establishes and maintains partnerships with new and existing customers by effectively applying the highest level of product knowledge related to the appropriate customer application to maximize sales opportunities

• Deliver timely solutions to customers issues by proposing product and service changes or creating procedures for resolution

• Works effectively in an intradepartmental environment to ensure transparency of information and cooperation among departments

• Achieves measurable customer satisfaction scores by proactively addressing customer issues

Sales Responsibilities

• Identifies sales opportunities and utilizes a team-based selling approach to meet defined sales goals 

•  Understands and practices strategic and partnership building skills to increase customer base 

• Maximizes new business and marketing opportunities

• Embraces industry practices and utilizes appropriate business tools to drive results 

Customer Management Responsibilities

• Identify specific market trends and level of customer knowledge to strengthen partnerships and achieve long-term customer loyalty

• Manages all escalated customer issues to facilitate timely issue resolution

• Respond to customer inquiries relating to pricing, lead time and delivery in support of Specialty Components profit, sales, and customer satisfaction objectives

Qualifications

• College degree or 4-7 years of business-related experience required 

• Bachelor of Science Degree in Industrial Technologies, Mechanical Engineering, Industrial Distribution, or other technical-based degree preferred

• Solid sales and communication skills are key to success

• Previous customer and sales experience in a manufacturing or technical industry is beneficial

• Strong technical and mechanical aptitude with ability to work in a team environment preferred

• Above average interpersonal and influence capabilities with a focus on time management is also preferred  

• Experience in using funnel management via Salesforce.com (SFDC) preferred

• Proficiency in computer skills, Windows operating systems, Microsoft applications/spreadsheets (Excel), Business Intelligence (BI) tools, customer relationship management and various sales tools is necessary

Candidates must be eligible to work in the United States without requiring company sponsorship to obtain or keep U.S. work authorization.

#LI-Hybrid #LI-AB1

Benefits

• Medical, Dental, Vision and Prescription Drug Coverage
• Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
• Paid Time Off and Holidays
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