2026 Internship -Revenue Planning and Analysis - Channel Optimization

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

The Holland America Summer Internship Program is a 10-week paid summer internship opportunity designed to provide exposure and insight to professional careers in the amazing leisure travel, cruise industry.  The selected interns will work on departmental projects as well as participate in professional development and enrichment activities.

2026 Program Dates

• Program runs 10 weeks from June 15th - August 21st. 

Eligibility

• Eligible candidates enrolled in a Graduate or Ph.D. program and have a GPA of 3.0 or higher.

• MUST NOT be a graduating in the summer 2026.

Compensation

• Graduate - $35.00/hr, Ph.D. - $45.00/hr

Intern Project Details

As a Data Scientist Intern you will be a member of the Holland America Revenue Science and Analytics team, specifically focused on using your data science skills to conceive and develop new opportunities to optimize revenue and enhance understanding and decision making within our business. You will work closely with the planning teams for Holland America and Seabourn to develop enhanced modelling capabilities to help the teams in making decisions in where to position our ships to maximize revenue and guest satisfaction.

Responsibilities:
 

• Design and build proof of concept models for an improved channel forecasting and optimization methodology, to be used by Holland America and Seabourn forecasting teams to determine the likely revenue and occupancy for our ships. This variable should consider past channel mix and growth objectives, marketing revenue, associated revenues and booking pace.

• Apply and adapt knowledge and experience of theoretical, mathematical concepts to develop advanced modelling and analytics to understand the relationship between individual voyages (from pre-cruise and post-cruise surveys) and the overall trade by integrating capacity sensitivity models

• Develop suitable analytics visualization to create tools and analyses that accurately reflect the underlying mathematics whilst being visually engaging and easy-to-use for the business teams. Lead the implementation of this with the deployment and Shore Excursion teams.

• Work closely with senior stakeholders to ensure the relevancy and usability of all models and tools delivered is maintained; Use strategic and tactical thinking to determine how to best manage and configure the models to best reflect current business activity and future.

• Prove the validity of your models by verifying their predicted outputs against recent sailed cruises.

• Suggest further opportunities as appropriate to continue to develop and enhance our modelling capability in this space.

Requirements

• Proficiency using MS office Suite including Outlook & MS Teams

• Ability to work independently, remotely and self-manage

• Well organized and able to communicate effectively with colleagues and managers. 

• The types of duties the students will perform will vary and may require some technical tasks, projects and/or work that may require specific proficiencies, technical abilities and/or computer skills.

Majors Preferred

Data Science, Optimization, Operations Research, AI

Skills Preferred

• A high-class Masters’ Degree in a quantitative discipline such as Operations Research, Engineering, Applied Mathematics, Applied Statistics, AI or related field 

• Experience in at least one coding language such as R, Python, C++ etc…

• Strong analytical capabilities with a high level of attention to detail

• Creative and innovative problem-solver

• Ability to communicate technical information to non-technical aud