Senior Property Claims Representative

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Great American Financial Institution Services specializes in providing risk management and product enhancement programs to vehicle lenders and lessors, commercial equipment lenders, auto dealers and mortgage lenders throughout the U.S. and Canada. Target clients include commercial banks, credit unions, finance companies, buy-here pay-here dealers and leasing and rental concerns.

The D​ivision insures all forms of collateral securing mortgages, retail installment contracts and loans. This includes but is not limited to residential and commercial real property, commercial vehicles, commercial contents and equipment, motorcycles, recreational vehicles, watercraft and aircraft.

https://www.greatamericaninsurancegroup.com/about-us/business-operations/division/financial-institution-services

The FIS Division is currently searching for a Senior Property Claims Representative. This individual will work a hybrid schedule out of the downtown Cincinnati office.

Essential Job Functions and Responsibilities

• Manages an inventory of claims to evaluate compensability/liability.

• Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages.

• Determines and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.

• Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.

• Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.

• Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.

• Performs other duties as assigned.

Job Requirements

• Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.

• Generally, a minimum of 5 years of experience in property and casualty claims handling.

• Continuing progress toward and/or the completion of a professional designation preferred, such as Associate in Claims (AIC).

Business Unit:

Financial Institution Services

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.