ABOUT THE ROLE

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:

- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.

- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.

- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.

- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.

- Maintain a safe and tidy working environment with general shopkeeping tasks.


Essential skills/experience you'll need

- Communication skills to enable you to work effectively as part of a team and with our customers.


Desirable skills/experience you may have

- Experience of working in a customer facing role is welcomed.

- Up to date knowledge and strong interest in food and drink trends.

- Flexible approach to ensure the support of the whole branch.

To learn more about this role, please copy and paste this link into a new browser window: https://www.youtube.com/watch?v=bXt8KKlnSWs

Closing Date:

August 10, 2026

Pay:

Contract Type:

Permanent

Hours of Work:

Various Part Time hours between 16.5 to 33 hours per week.

Job Level:

Partnership Level 10

Where You'll Be Working:

Brent Cross (Waitrose & Partners), Brent Cross Shopping Centre, London, London, NW4 3FQ

ABOUT THE PARTNERSHIP

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all ow