Manager, Suspicious Activity and Fraud

About Us

We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.

We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together.

We were recognized as one of Glassdoor’s “Best Places to Work”.

Responsibilities

• Determine whether activity on the BetMGM platform constitutes reportable suspicious activity and assign responsibility for completing a Suspicious Activity Disclosure to the appropriate Suspicious Activity Analyst 
• Draft and update Standard Operating Procedures to guide relevant processes while maintaining compliance with the regulatory requirements of each jurisdiction within which the company operates 
• Proactively identify process improvements to improve the quality and efficient of Suspicious Activity and Fraud reporting and to mitigate the levels of suspicious activity and fraud on the BetMGM platform.
• Work proactively with Risk Operations and Fraud Operations to ensure that fraudulent and suspicious activity on the BetMGM platform is actioned appropriately and escalated for full investigation and potential reporting.
• Serve as the main point of contact for all regulator inquiries and matters dealing with suspicious activity and fraud on the BetMGM platform
• Maintain and analyze data on fraud reported to regulators, identifying notable trends to highlight and potential solutions.
• Conduct regular meetings with key internal stakeholders to provide Suspicious Activity and Fraud-related guidance and to collaborate on addressing areas of potential non-compliance.
• Oversee the work product and professional development of the Suspicious Activity and Fraud Analysts, providing subject matter expertise while addressing areas of improvement and growth, including setting annual goals.
• Act as a liaison point between internal stakeholders and external partners to gather necessary information relating to fraud and complete comprehensive investigations.
• Generate and revise metrics to key performance indicators for the Suspicious Activity Analysts to ensure that their work product is consistent, thorough and timely
• Maintain business as usual functions in existing jurisdictions and ensure updates are made in adherence to rule changes and regulatory directives for Suspicious Activity and Fraud reporting 
• Provide guidance in the drafting or revision of Internal Controls as they relate to Suspicious Activity and Fraud reporting while maintaining regulatory compliance with the regulations of existing jurisdictions 
• Develop training, quality assurance, and learning and development plans for the Suspicious Activity and Fraud Analysts
• Provide all departments with Suspicious Activity guidance and support 
• Work with the various regulatory bodies to address incidents of non-compliance by BetMGM should they occur and help to create and implement remedial plans in the event of such occurrence
• Assists with periodic reviews of products and services, ensuring compliance with regulations or detecting potential areas of non-compliance

Qualifications  

• Bachelor’s Degree, preferred
• Experience with fraud prevention and detection preferred
• Compliance and/or Anti-Money Laundering certification, preferred. (CAMS, CFE) 
• Experience in a financial crime's compliance function at a Money Service Business/Financial Services is applicable 
• Experience working in an analytical role, utilizing Microsoft Excel for data analysis and interpretation 
• Experience utilizing Microsoft PowerPoint to present findings to multi-disciplinary groups 
• Understand the stated BetMGM business priorities and help the teamwork toward them 
• Ability to work independently, with a high-level of personal initiative and motivation 
• Experience in process improvement and procedure writing, to include flow charts utilizing Microsoft Visio
• Working knowledge of regulations under Title 31 of the US Code of Federal Regulations and guidance from the Financial Crimes