Registered Apprentice Consultant Apprentice

Title: Registered Apprentice Consultant Apprentice

State Role Title: Prog Admin Specialist I

Hiring Range: $60,578 /Apprentice $70,0005 / Consultant

Pay Band: 4

Agency: Department of Workforce Development and Advancement

Location: ALEXANDRIA

Agency Website: https://www.virginiaworks.virginia.gov

Recruitment Type: General Public - G

Job Duties

Provides Virginia employers a proven strategy for hiring and maintaining a trained and dedicated workforce through the Virginia Registered Apprenticeship Program (VRAP), which includes the identification of sponsor companies, intermediaries, educational providers and stakeholders. As part of the broader Virginia Works team, works to develop, promote, evolve, and expand the VRAP. Provides prompt and efficient customer service to prospective and existing customers, including both employers and, when appropriate, job seekers; performs programmatic tasks to ensure compliance; provides assistance and/or training to new staff, as assigned; conducts Equal Employment Opportunity (EEO) reviews and quality assurance (QA) assessments; actively engages with and contributes to their region’s Business Services Team; and assists with special projects. May complete mandatory training to progress through the VRAP. Travels within the service area to meet with potential and existing customers and stakeholders, promote the VRAP, and/or attend meetings or training.

Minimum Qualifications

• Working knowledge of apprenticeship programs and/or training methods; administrative and operational practices; and/or marketing, program promotion, or sales strategies.
• Strong customer service, oral and written communication, and computer skills (experience using Microsoft Office Professional and/or similar software).
• Ability to efficiently manage multiple customer cases and projects; interact effectively with employers, customers, staff and the public; discuss program requirements and promote benefits; conduct interviews, reviews, and research; evaluate requisite skill sets and training needs; use automated systems to enter data and conduct searches; and learn and utilize apprenticeship training methods, policies and regulations, and data systems.
• Ability to demonstrate a growth and expansion mindset by developing goals, determining actions, and executing on specific tasks to achieve goals.

Additional Considerations

• Experience with apprenticeship, job services, and/or training programs: governmental operations; and employment laws.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The Department of Workforce Development and Advancement. Is an Equal Opportunity
Employer/Program, and a Virginia Values Veterans certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation.

Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted.
Applications are not accepted after the recruitment closing date.

Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. DWDA does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate.
Consideration for an interview is based solely on the information within the application (and/or resume).

You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed.
This website will provide a confirmation of receipt when the application is submitted for consideration.

For the status of your application and this position, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via email or telephone.
Auxiliary Aids and Services are available upon request to individuals with disabilities.
Applicants needing accommodations should contact the Human Resource offic