Customer Development Manager

<p>Does becoming an expert in the way global brands work and introducing them to new products and services excite you? Yes? – You should definitely read on!</p><p><strong>The role you’ll play</strong></p><p>You’ll become an expert in our mix of products and solutions and effectively introduce these to new and existing clients. You’ll become an expert on the clients in our portfolio and prospective clients and come to understand their needs, buying process and business challenges that can be solved by LanguageWire’s solutions. Most importantly, you’ll be an expert hunter who knows how to approach and engage companies with targeted, custom outreach.</p><p><br/></p><p><strong>The team you’ll be a part of</strong></p><p>You’ll have a unique role and work with both our Customer Success and Business Development teams. You’ll be a first-line hunter of business and become an expert in mapping accounts, getting to know who key stakeholders are and effectively opening doors.</p><p></p><p><strong>If you want to make a difference, make it with us by…</strong></p><ul> <li>Mapping assigned accounts and becoming an expert on customer company structure</li> <li>Contacting companies using outreach channels such as email and LinkedIn</li> <li>Understanding if and how we work with different client entities in different regions</li> <li>Identifying which unused solutions across our portfolio could be used by the client and working with our teams to sell them the service</li> <li>Learning and mapping which client stakeholders are responsible for which requirements</li> <li>Working with clients and colleagues from engagement to pitch to close of business</li> <li>Establishing &amp; developing relationships with client contacts who have enterprise level needs that we can support</li> <li>Understanding &amp; articulating LanguageWire’s services culture, solutions, benefits &amp; unique value proposition</li> </ul><p><strong>In one year, you’ll know you were successful if…</strong></p><ul> <li>You are an expert in approaching new and existing clients and creating meetings and opportunities</li> <li>You have a deep understanding of the companies you are targeting and know what departments are open to further LanguageWire solutions</li> <li>Colleagues can call upon you to know even the most granular details about your clients requirements</li> <li>You work well in LanguageWire’s culture, with your teammates and leader and are seen as a valuable member of the team</li> </ul><p><strong>Desired experience and competencies </strong></p><p><strong>What does it take to work for LanguageWire?</strong></p><p></p><p><strong>What you’ll need to bring</strong></p><ul> <li>Excellent English and Swedish language skills</li> <li>Excellent written and verbal communication skills</li> <li>University Degree or relevant work experience</li> <li>Understanding of client buying lifecycle - from lead generation through business closing</li> <li>A consultancy toolbox (problem solving, analytical mindset, stakeholder management, presentation skills etc.)</li> <li>Ideally 2 up to 5 years of sales or account management expertise dealing with large to multinational companies</li> <li>Familiarity with the basics of CRM system</li> </ul><p><strong>This will make you stand out </strong></p><ul> <li>Experience cold calling and prospecting for new clients</li> <li>Experience in the translation/content/software industry</li> <li>Previous experience managing a sales outreach pipeline</li> </ul><p></p><p><strong>About LanguageWire </strong></p><p><strong>Most important things to know about us:</strong></p><ul> <li>We eliminate language barriers so people understand each other. Everywhere. </li> <li>We are a tech company </li> <li>We are an AI company </li> <li>We are stable, and we are growing </li> </ul><p></p><p><strong>More detail about us:</strong></p><p>At LanguageWire, we are leaders in the world of Language Service Providers, but we are cooler than our competitors. Want to know why? Read on. We are fueled by the most advanced technology (AI) and our goal is to make customer's lives easier by simplifying their communication with any audience across the globe. </p><p>We are proud of our unique AI technology and our exquisite customer care. We are even prouder of our people. From our language experts, tech nerds, and customer success drivers to the core of heroes in the background. They all have a stake in supporting the delivery of translations, editing, desktop publishing, and other crazy cool multilingual communication services. </p><p>We listen and we care. We adapt our solutions to customer needs and integrate them with customer-specific tech stacks, streamlines and automated workflows. All of this while ensuring all data is protected thoroughly in a secure, meteorite-proof infrastructure. Basically, we've got the whole package!</p