Senior Analyst, Product Development

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

 

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

 

Royal Caribbean Group’s Silversea Cruises brand has an exciting career opportunity for a full time Senior Analyst, Product Development on the Destination Development Team reporting to the Senior Director, Destination Experiences.

 

This position will work onsite in Miami, Florida

 

Position Summary:

 

In this position, you would represent Silversea Cruises within the Destination Experiences Department and assist the Managers in all geographical areas assisting in the creation, administration and product loading of bespoke experiences, pre and post land programs including City Stays and Silversea Events and Experiences. This role requires a creative, hardworking and proactive individual assisting our team of destination experts to deliver on our brand strategy of transforming our destination experiences portfolio. In this position, you must utilize communication skills to work with cross functional teams including Marketing, Hotel Operations and Tour Operators. You would also be responsible in assisting with internal and external emails to all shared mailboxes. Furthermore, you would be asked to assist team members and use creativity to help brainstorm, strategize, and propose event concepts, new avenues of business and manage existing revenue streams.

 

Essential Duties and Responsibilities:

• Responsible for assisting and contributing to a range of shoreside product experiences.

• Responsible for working closely with Managers to assist in vendor negotiations, budgets, allocation sheets, product plans and destination briefings to Sales and Call Center teams.

• Partner with team members to create all necessary presentation materials for senior leadership, Sales and Marketing and shipboard teams.

• Handle daily requests from our internal sales teams focusing on an average of 70+ land programs.

• Conduct travel for partners.

• Assist in project completion for new avenues of business, event concepts, and managing existing revenue streams.

• Work with teams across the brand to drive to deeper insights about the business.

• Gather and distill competitive information and market analysis to create ideas and recommendations.

• Manage timelines and workflows for projects.

• Identify improvement opportunities while displaying creativity, drive, and a pragmatic approach to problem-solving.

 

Qualifications, Knowledge and Skills:

• Bachelor’s degree or equivalent work experience is preferrable.

• 4+ years of experience in Destination Management and/or Product Development experience in tourism or in the luxury cruise segment.

 

• Advance Excel, Word, PowerPoint, and PowerBI; Strong understanding of Operations.

 

• Experience working with both shoreside and shipboard teams to bring necessary stakeholders onboard.

• Must possess advanced communication skills, both oral and written. Must be able to communicate effectively at all levels.

• Must be detail oriented to ensure accuracy in analysis and presentations along with strong operational focus.<