Senior IT Applications Specialist
GeotabAbout the role
Who we are
Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.Who you are:
You are a skilled Senior IT Applications Specialist with superior analytical and problem-solving skills, high internal client satisfaction standards, and timeliness. The Senior IT Applications Specialist is responsible for the design, configuration, implementation and maintenance of Geotab’s IT application systems - we would love to hear from you.
What you'll do:
This position is responsible to maintain a secure and highly available application environment. You will be responsible for identifying and implementing features, functions and capabilities to support internal client business plans. The role includes investigating and troubleshooting application issues of a complex nature, identifying improvement in existing applications, and clearly communicating these to the appropriate teams. You are highly motivated and very passionate about Geotab’s success, growth, and service quality. This position also requires you to work with other internal and external resources to maximize business benefits associated with these applications.
How you'll make an impact:
- Understands how their work as an application specialist fits into Geotab’s ecosystem, takes initiative to identify problems and propose team projects that resolve them.
- Owns design, planning, execution and testing for projects, enhancements and break/fix issues.
- End-to-end responsibility for designing, implementation and maintaining of application lifecycle.
- Works with their team and adjacent teams to solve problems. Escalates problems that have wider scope. More senior involvement in problem solving and encouraging team members to work through issues that have a more narrow scope.
- Establish relationships with various teams in order to troubleshoot issues and develop long term solutions effectively.
- Design, configure, implement and maintain applications and service requirements while researching and establishing best practices.
- Lead and/or participate in projects as a technical subject matter expert.
- Analyzing new functionality in application releases to determine how it should be used.
- Plan, coordinate and test upgrades for enterprise applications, recommending changes for improvement as needed while ensuring systems will operate correctly in current and future environments.
- Work closely with business owners in order to understand business needs and manage expectations of users being supported.
- Perform daily health checks to detect issues and minimize downtime.
- Performance tuning by identifying ways to maximize the potential and ensure high availability of applications.
- Identify and resolve medium to highly complex production problems for supported applications.
- Provide advice and recommendations to management regarding technology direct
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