Store Sales Associate Lead

As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets. 
 
Responsibilities: 
Team Leadership: 
- Supervise and motivate a team of sales associates, providing guidance and support. 
- Schedule and assign tasks to team members, ensuring efficient store operations. 
- Conduct regular performance evaluations and provide constructive feedback. 
- Assist in training new sales associates and fostering a positive work environment. 
 
Customer Service: 
- Greet and assist customers in a friendly and professional manner. 
- Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience. 
- Resolve customer complaints or concerns promptly and escalate when necessary. 
- Maintain a clean and organized sales floor, ensuring merchandise is properly displayed. 
 
Sales and Target Achievement: 
- Drive sales by actively engaging with customers and promoting products. 
- Meet or exceed individual and team sales targets. 
- Monitor sales trends and identify opportunities for improvement. 
- Collaborate with the store manager to develop strategies to increase sales and customer satisfaction. 
 
Inventory Management: 
- Assist in receiving, organizing, and replenishing merchandise. 
- Conduct regular inventory counts and assist in stock management. 
- Ensure accurate pricing and labeling of products. 
 
Requirements: 
- High school diploma or equivalent; additional education or training in retail management is a plus. 

- Must be at least 18 years old with valid work authorization 

- Available to work retail hours, including evenings and weekends 

- The role involves physical tasks such as lifting objects up to 40 lbs., standing for extended periods the entire shift, pushing, pulling, bending, requiring good physical fitness. 
- Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets. 
- Strong leadership skills and the ability to effectively manage a team. 
- Excellent communication and interpersonal skills. 
- Customer-focused mindset with a passion for delivering exceptional service. 
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously. 
- Basic computer skills and familiarity with point-of-sale systems.