Internship- Junior SW Customer Engineer

We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.

Job Description

Key Responsibilities:

• Support product technical acceptance and certification process

• Run product validation, verification and regression to ensure product quality, performance, reliability, usability, durability and conformance that meet the company’s as well as customer’s KPI

• Ensure high system level product quality/performance and out-of-the box user experience

• Support, run field test as necessary

• Manage and monitor all installed systems, maintained automated infrastructure and coordination test house activities

• Provide and improve automation test items request to improve efficiency and reduce human intervention time

• Engaging with product group in L2 and L3 level problem escalation

• Frequent vendors and customer meetings and visits for product feedback and future opportunities

• Provide technical post-sales support to R&D team

• Work with R&D and DQA/SQA teams to ensure features delivery/inclusion.

• Design and implement AI-driven solutions using machine learning frameworks (e.g., TensorFlow, PyTorch, scikit-learn).

• Develop and maintain automation scripts in Python, Bash, or PowerShell to streamline operations and data processing.

• Collaborate with data scientists and product teams to integrate AI models into production environments.

• Build APIs and microservices to support AI applications and automation tools.

• Stay current with emerging technologies in AI, scripting, and software engineering best practices.

Required Qualifications:

• Bachelor’s or master’s degree in computer science, or related field.

• 1+ years of experience in software development, with a focus on AI and scripting

• Candidate could start with a 3-6 months internship given the right background

• Proficiency in Python and at least one other scripting language (e.g., Bash, JavaScript, PowerShell).

• Experience with AI/ML frameworks and libraries.

• Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).

• Strong problem-solving skills and ability to work independently or in a team.

• Willing and able to travel

• Ability to work in a team as well as an individual contributor when necessary

• Out of the box thinking. Critical thinker and problem-solving skills

• Strong Chinese/Mandarin knowledge is a plus

Preferred Qualifications:

• Experience with MLOps and CI/CD pipelines.

• Knowledge of NLP, computer vision, or reinforcement learning.

• Contributions to open-source AI projects or published research.

• Experience with version control systems (e.g., Git) and agile development methodologies.

Education

Bachelor

Work Experience

Language

Skills