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TI

AI Engineer (LLM) - Mid / Senior / Staff

Tidio
Remote jobRemotefull_timeVerifiedPosted 23 Dec 2025

About the role

Location: Poland

Contract: B2B or contract of employment


We’re building an intelligent
AI shopping assistant in partnership with one of the fastest-growing companies in Poland (InPost) - a system that truly understands natural language and conversational context. We’re early in the journey, which means real influence on architecture, models, and the final shape of the product.

How this role works:

You will start by building the system as part of our team, working in a focused, greenfield setup. After a few months of introduction to the project, you will seamlessly continue working on the same product directly with the client, becoming part of the InPosts team responsible for its long-term development and scaling. There is no handover phase and no context switching - you stay with the same codebase, product, and technical challenges, while gaining long-term ownership and impact.

What you’ll work on:

  • Designing, implementing, and deploying end-to-end NLP and deep learning systems

  • Building LLM-powered applications that interact with real users

  • Developing and maintaining production Python services

  • Exposing models and pipelines via REST APIs (FastAPI, Flask)

  • Working on retrieval models and techniques (RAG, embeddings, ranking)

  • Evaluating, monitoring, and continuously improving model and system quality

  • Scaling systems to handle enormous volumes of requests

Biggest challenges in this role:

  • Greenfield project built from scratch

  • High-scale, user-facing systems with strict performance and reliability requirements

  • Designing systems meant for long-term ownership, not short-term delivery

  • Balancing model quality, latency, and cost in production LLM systems

What you’ll learn:

  • How to build LLM-powered products from scratch and take them to production

  • Proven approaches to running LLMs in production at scale

  • How to design, evaluate, and evolve NLP systems used by real users

  • Best practices for production ML and AI system architecture

What you’ll get to try and experiment with:

  • End-to-end ownership of LLM-based systems

  • Optimizing retrieval models, RAG pipelines, and inference workflows

  • Experimenting with different LLMs, prompting strategies, and system designs

  • Solving performance and reliability challenges under heavy traffic

We want to offer you:

  • Work with an experienced team that continually shares knowledge and is not afraid of testing new solutions

  • Remote-first work with flexible hours

  • Possibility to use one of our 2 offices in Poland (Warsaw or Szczecin), or book a Regus coworking space in your city

  • Individual work tools – Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs

  • Sport & wellness benefit (Kafeteria MyBenefit)

  • Private medical care

  • A comprehensive benefits package after transitioning to our partner, including employee benefits, training opportunities, and occasional bonuses

Requirements

Core requirements (all levels):

  • Proven experience designing and deploying end-to-end NLP and deep learning

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Company

Tidio

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