AI Engineer (LLM) - Mid / Senior / Staff
TidioAbout the role
Location: Poland
Contract: B2B or contract of employment
We’re building an intelligent AI shopping assistant in partnership with one of the fastest-growing companies in Poland (InPost) - a system that truly understands natural language and conversational context. We’re early in the journey, which means real influence on architecture, models, and the final shape of the product.
How this role works:
You will start by building the system as part of our team, working in a focused, greenfield setup. After a few months of introduction to the project, you will seamlessly continue working on the same product directly with the client, becoming part of the InPosts team responsible for its long-term development and scaling. There is no handover phase and no context switching - you stay with the same codebase, product, and technical challenges, while gaining long-term ownership and impact.
What you’ll work on:
Designing, implementing, and deploying end-to-end NLP and deep learning systems
Building LLM-powered applications that interact with real users
Developing and maintaining production Python services
Exposing models and pipelines via REST APIs (FastAPI, Flask)
Working on retrieval models and techniques (RAG, embeddings, ranking)
Evaluating, monitoring, and continuously improving model and system quality
Scaling systems to handle enormous volumes of requests
Biggest challenges in this role:
Greenfield project built from scratch
High-scale, user-facing systems with strict performance and reliability requirements
Designing systems meant for long-term ownership, not short-term delivery
Balancing model quality, latency, and cost in production LLM systems
What you’ll learn:
How to build LLM-powered products from scratch and take them to production
Proven approaches to running LLMs in production at scale
How to design, evaluate, and evolve NLP systems used by real users
Best practices for production ML and AI system architecture
What you’ll get to try and experiment with:
End-to-end ownership of LLM-based systems
Optimizing retrieval models, RAG pipelines, and inference workflows
Experimenting with different LLMs, prompting strategies, and system designs
Solving performance and reliability challenges under heavy traffic
We want to offer you:
Work with an experienced team that continually shares knowledge and is not afraid of testing new solutions
Remote-first work with flexible hours
Possibility to use one of our 2 offices in Poland (Warsaw or Szczecin), or book a Regus coworking space in your city
Individual work tools – Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs
Sport & wellness benefit (Kafeteria MyBenefit)
Private medical care
A comprehensive benefits package after transitioning to our partner, including employee benefits, training opportunities, and occasional bonuses
Requirements
Core requirements (all levels):
Proven experience designing and deploying end-to-end NLP and deep learning
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