Customer Support and Maintenance Trainee

<p><span><b><b>Job Description:</b></b></span></p><p><b>Airbus' team plays a vital role in supporting those who secure, preserve, prevent, and defend. With a profound expertise in crafting mission-critical solutions, we're not just changing the game in aerospace, we are creating a better-connected, safer and more prosperous world. </b></p><p><b>We offer advanced communication and collaboration solutions, compliant with the highest standards of security and reliability, both for mission and business critical users. And we need new minds to join our journey to break the borders of the ordinary. </b></p><p><b>By joining our trainee program, you accumulate expertise that becomes the powerful force propelling your career forward. If you're interested in exploring and working within a multicultural workplace with unique opportunities, this is your chance.</b></p><p><br/> </p><p><b><b>Read more about your job as our Customer Support and Maintenance</b><b> </b><b>Trainee!</b></b></p><p></p><p><span>We are now looking for a Trainee to join our Customer Maintenance and Support team in our Helsinki office. Your tasks will be to improve the web based information services we provide to our international customers as well as to our customer support teams in other countries. It will also give you the chance to see how our help desk service works to serve our customers world wide. Additionally you have the possibility to work in our laboratories on a real telecommunication system.</span></p><p><span>The duration of this trainee period is 3-4 months and will start as agreed.<span> </span>The position is full-time during Summer 2024.</span></p><p><br/> </p><p><b><b>What is our Trainee Programme and what’s in it for you?</b></b></p><p></p><p><span>Our trainee program boasts a long-standing transition of providing valuable insights for those in the early stages of their career. Click </span><a href="https://careers.airbus-finland.com/pages/trainee-programme" rel="noopener noreferrer" target="_blank"><u>here</u></a><span> to read more about our trainee programme and discover the valued experiences shared by both current and past trainees.</span></p><p></p><p><span>Our trainee program is all about you – we offer a platform for your continual learning, possibilities for putting your learnings from academia into practice, the accumulation of meaningful work experiences, and networking opportunities. How does this manifest?</span></p><p></p><ul><li><p><span>Harmonious work-life balance is a top priority for us. We’ll make sure that working with us seamlessly integrates into your daily life and studies.</span></p></li><li><p><span>As a trainee with us, you become an integral part of our team. Our culture fosters openness and humanity, embracing novel ideas, diverse viewpoints, and innovative approaches.</span></p></li><li><p><span>There are few companies quite like ours. Here, your role merges societal impact, and specialized expertise, offering a distinctive perspective in your field.</span></p></li><li><p><span>Our multicultural workspace and international business adds a unique flavor to your daily work life.</span></p></li><li><p><span>As a part of our trainee program, you'll gain a broader understanding of us as an employer. We offer insights to our business through regular informative pop-ups and organize fun after-work activities tying you to our work community helping you to build your professional network. </span></p></li><li><p><span>Our trainees receive a salary based on study credits. Additionally, we provide benefits such as lunch, sports and culture benefits, comprehensive occupational health care, and a supportive work community where you are valued for being yourself.</span></p></li></ul><p><br/> </p><p><b><b>Who do we see working in this trainee position?</b></b></p><p></p><p><span>Our trainee program is aimed at those currently pursuing their studies at university or university of applied sciences. </span></p><p></p><p><span>You are aiming for a degree in information, telecommunication, computer science or similar] and you have preferably completed courses that give you enough competence to work on web based applications (we are using Doxis4 for extranet and Confluence for intranet pages). For lab work, You can show your skills in Linux or Power script shell scripting, Python, Jenkins, Ansible, SQL or JQL</span></p><p></p><p><span>Otherwise, we value your enthusiasm for personal development and growth. You're someone who dares to take initiative and follow through. If there's something you're unsure of or need assistance with, we're here to help. Success in our work comes from our collective efforts.</span></p><p></p><p><span>Our regulated environment and high expectations sometimes call for perseverance and resilience from us. We hope this doesn't scare you.</span></p><p></p><p><span>English serves as the working language. Our multicultural workplace offers you the chance to brush up on your language skills. </spa