Manager, Employee Engagement

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for the development, implementation and ongoing management of employee engagement initiatives, programs and projects across the organization that drive Organizational Health Excellence, including but not limited to performance management, development of leadership development tools and resources, employee onboarding experience, and recognition programs. Effectively provides consultation to HR and business leaders and partners with client organizations and HR teams to ensure Engagement strategies and initiatives are met.

Job Description

Core Responsibilities

• Collaborates with diverse cross-functional teams to identify and implement regular enhancements to engagement programs as part of continuous improvement efforts to drive Organizational Health Excellence
• Support Talent Management Excellence at the director and below level
• Manages key employee engagement programs, including performance management and employee recognition programs.
• Consults with HQ, Division, Region, and business unit leaders, develops and implements new initiatives and programs aimed at ensuring a positive employee experience in support of Comcast’s talent strategy. 
• Creates & deploys audience specific communication and education on engagement programs to promote positive outcomes.
• Uses data to identify and analyze operational challenges related to the workforce and to develop engagement solutions consistent with business realities. 

Additional Responsibilities

• Experience managing organizational development or talent management programs.
• Experience leading diverse project teams to successful outcomes.
• Exceptional verbal and written communication skills.
• Strong organizational skills, follow through and demonstrated leadership.
• Ability to cope with change and work effectively in a matrixed and fast-paced environment.
• Self-motivated and able to work independently with minimal supervision.
• Team-oriented and works well in a collaborative environment.
• Expert with Excel, Access, Word, and PowerPoint.
• HRIS systems experience preferred.
• Demonstrated experience using data to develop engagement strategies.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Labor Relations experience preferred.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Compensation

Primary Location Pay Range: $103,512.95 - $155,269.42

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible