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Lead, O2R/ODS Dept
Lincare Holdings, Inc.Kansas City, United Statesfull_timeVerifiedPosted 9 Jul 2026
About the role
This employee will oversee Med4Home O2R/ODS Depts
Job Responsibilities:
- Time and attendance entry, monitoring and correcting, final approval sign off
- Track attendance points, vacation, sick, etc.
- Completes training schedule for all new hires, final checklist completion prior to rep being cut loose on phones
- Responsible for motivation, tracking, and training of new and existing reps to dept standards
- Responsible for monthly reports for DM's monthly recap
- Holds group meetings to review numbers and operational needs or updates
- Advocate for center/dept communications when a center is being difficult or is not providing services or update to standards set, pulls management in when necessary
- Interviews and submits candidates for open positions
- Completes 90 day and annual reviews for sales team (Center Manager present)
- Addresses minor employee relations issues, major is brought to Center Manager's attention to address and issue progressive discipline
- Calculates and reports monthly commissions, provides electronic record for Center Manager review, and submits paper copy for filing
- Heavy email correspondence with field, hierarchy, and employees required
- Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Write reports, business correspondence, and procedure manuals
- Effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Add and subtract two-digit numbers, multiply and divide with 10s and 100s
- Perform these operations using units of American money and weight measurement, volume, and distance
- Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Education and Experience:
- High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
Physical Demands:
The employee may frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds.Apply for this role
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